Causes: • Retract Sensor and Harness • Accumulator Belt Assembly
Remedy: 1 Is the retract sensor or actuator damaged or out of position? Repair or reseat the sensor. Go to step 2. 2 1. Run the 1st BTR motor contact/retract test in diagnostics. 2. Do the 1st BTRs contact and retract? Replace the accumulator belt assembly. Go to step 3. 3 1. Run the 1st BTR retract sensor test. 2. Does the status change between H and L? Go to the transmissive sensor procedure. Replace the accumulator belt assembly.
Code: -02
Description: Black Imaging Unit Motor Failure
Causes: • Imaging Unit Motor • Engine Control Interface Board • Engine Control Board
Remedy: 1 Run the Black Imaging Unit Motor test from diagnostics. Does the motor operate correctly? Go to step 7. Go to step 2. 2 Is the voltage at J235-4 +5 VDC? Go to step 3. Use wirenet 8.2 to troubleshoot the missing +5 VDC. 3 Is the voltage at J235-1 +24 VDC? Go to step 4. Use wirenet 8.2 to troubleshoot the missing +24 VDC. 4 Run the Black Imaging Unit Motor test from diagnostics. Is the voltage at J235-5 0 VDC with the test running? Go to step 5. Use wirenet 8.2 to troubleshoot. 5 Is the frequency at J235-8 between 1KHz and 1.3 KHz? Replace the black imaging unit motor. Go to step 6. 6 Is the frequency between J534A-2 and ground between 1 KHz and 1.3 KHz? Check for an open circuit between J534A-8 and J235-8. Replace in order until resolved: • engine interface board • engine control board. 7 Is +3.3 VDC present at J534A-7 with the Motor test running from diagnostics? If there is no mechanical bind in the black imaging unit, replace the black drum drive motor. Use wirenet 8.2 to troubleshoot the missing +3.3 VDC.
Code: -03
Description: Tray 1/MPT Size Sensor (7-274), Code? An open circuit has been detected in the Paper Size Senor
Causes: • Tray 1/MPT Assembly • Engine Control Interface Board. • Engine Control Board
Remedy: 1 Is J610-2 between +0.15 and +3.1 VDC? Go to step 2. Go to step 3. 2 Is J532B-6 between +0.15 and +3.1 VDC? Replace in the following order: • engine control interface board. • engine control board Troubleshoot and repair the wiring harness between P/J 535 and P610. 3 Is +3.3 VDC present at J610-1? Replace the Tray 1/MPT assembly. Go to step 4. 4 Is +3.3 VDC present at J532B-7? Troubleshoot and repair the wiring harness between P/J 535 and P610. Replace in the following order: • engine control interface board. • engine control board
Code: -04
Description: Reflective Sensor Procedure
Causes: • Reflective Sensor • Engine Control Board
Remedy: 1 1. Enter service diagnostics and run the Reflective Sensor test. 2. Does the sensor change state from L to H when blocked? Replace the sensor. Go to step 2 2 1. Measure Pin 2 to ground. 2. Is there +5 VDC? Go to step 4. Go to step 3. 3 1. Check the wire between Pin 2 and engine control board Pin 8 for an open circuit or poor contact. 2. Is the wiring OK? Replace the board. Repair or replace the wiring harness. 4 1. Is there +5 VDC between sensor Pin 1 and Pin 3? Replace the sensor. Go to step 5. 5 1. Is there +5 VDC between engine control board Pin 4 and Pin 5? Go to step 6. Replace the engine control board. 6 1. Check the wiring to Pin 4 and sensor Pin 1 and Pin 5 to sensor Pin 3 for an open or poor circuit. 2. Is the wiring OK? Replace the engine control board. Replace the wiring harness.
Code: -05
Description: Transmissive Sensor Procedure
Causes: • Transmissive Sensor • Engine Control Board
Remedy: 1 1. Enter service diagnostics and run the Transmissive Sensor test. 2. Does the sensor change state from L to H when blocked? Replace the sensor. Go to step 2. 2 1. Remove the sensor connector. 2. Does the sensor now change state? Replace the sensor. Go to step 3. 3 1. Check for a short between sensor Pin 2 and engine control board Pin 8. 2. Is there a short? Replace the wiring harness. Go to step 4. 4 1. Is there +5 VDC between sensor Pin2 and ground? Go to step 6. Go to step 5. 5 1. Check the wiring between sensor Pin 2 and engine control board Pin 8 for an open or poor circuit. 2. Is the wiring OK? Replace the affected board. Repair or replace the wiring harness. 6 1. Check the wiring to Pin 4 and sensor Pin 1 and Pin 5 to sensor Pin 3 for an open or poor circuit. 2. Is the wiring OK? Replace the affected board. Replace the wiring harness.
Code: 10, 11
Description: Laser Unit Failure, Code 10 Laser Unit Polygon Motor Failure, Code 11 Note If this failure reoccurs three times successively, an Engine NVRAM value is set preventing further printer use until the Clear Tech Rep Fault is performed.
Causes: • Laser Assembly • Engine Control Board
Remedy: 1. Remove the rear cover from the printer. 2. Disconnect P401 and P402 from the Engine Control Board. 3. Carefully reinsert the plugs into their joint socket and FIRMLY seat them. 4. Did this fix the problem? Complete. Replace the laser unit. (You must perform the RegiCon Adjustment after replacing the laser unit.) If the problem persists, replace the engine control board.