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Xerox Phaser 7400

Error Codes List page 18

  • Code: W16
  • Description: Fuse Cut Error In Fuser The in-use fuse for the indicated Fuser remains intact.
  • Causes: • Fuser, PL1.1.21
  • Remedy: 1 Test the Fuser fuse. Run the Service Diagnostics Read Fuse test on the Fuser. Is the Fuse Cut? Replace the Engine Control Board. Go to Step 2. 2 Replace the Fuser. Cycle the power. Does the error persist? Go to Step 3. Complete. 3 Check all pins of the HEATIF harness between the Fuser and Engine Control Board. Is the HEATIF harness conductive? Replace the Engine Control Board.
  • Code: W17
  • Description: Fuse Cut Error In Transfer Unit The in-use fuse for the indicated Transfer Unit remains intact.
  • Causes: • Transfer Unit, PL1.1.20 • HVPS Cover, PL2.1.27 • HVPS, PL2.1.26
  • Remedy: 1 Test the condition of the fuse. Run the Service Diagnostics Read Fuse test for the TBelt. Is the Fuse cut? Replace the Engine Control Board. Go to Step 2. 2 Check the connections between HVPS, HVPS Cover, and Transfer Unit. Are the contacts clean and intact? Install a new Transfer Unit and verify the fuse blows. Clean or align contacts as needed. If the error persists, go to Step 3. 3 Does the error persist? Replace in the following order: HVPS Cover HVPS. Complete
  • Code: W18 ... W21
  • Description: Fuse Cut Error In [C][M][Y][K] Imaging Unit The in-use fuse for the indicated Imaging Unit remains intact. Code W18: Fuse Cut Error in Cyan Imaging Unit Code W19: Fuse Cut Error in Magenta Imaging Unit Code W20: Fuse Cut Error in Yellow Imaging Unit Code W21: Fuse Cut Error in Black Imaging Unit
  • Causes: • [C][M][Y][K] Imaging Unit, PL1.1.23 • I/U Sensor Board, PL5.1.21
  • Remedy: 1 Check the affected Imaging Unit contacts for evidence of fault or damage: Is there any damage, debris or corrosion? Replace the damaged parts. Go to Step 2. 2 Test the Imaging Unit fuse. Run the Service Diagnostics Read Fuse test on the affected Imaging Unit. Is the Fuse Cut? Replace the Engine Control Board. Go to Step 3. 3 Replace the affected Imaging Unit. Does the error persist? Go to Step 4. Complete. 4 Check the CTG0 harness continuity. Disconnect CTG1 from the Imaging Unit Sensor Board and CTG0 from the Engine Control Board. Is the harness conductive? Replace the I/U Sensor Board. Replace the harness.
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