Description: Disk Full 016-982 RAM Disk memory is full and cannot receive additional data. Print job requires additional memory. The following troubleshooting procedure applies to this error.
Remedy: 1 Print a small size file (test print). Does the error persist? Go to step 2. Add memory, resize the RAM Disk, or partition the print job. 2 Print the Configuration Page: Menu > Information Pages > Configuration. Does the memory amount listed match the installed memory? Replace the Image Processor Board. Reseat the Memory Card and reprint the Configuration page to check memory. 3 Replace the memory card Does the error still occur? Replace the Image Processor Board. Complete.
Code: 024-340
Description: MCU Firmware 024-340 MCU firmware error has occurred.
Causes: • MCU Board, PL8.2.13
Remedy: 1 Check the system firmware version. Is the system firmware the correct version? Go to step 2. Update the firmware. 2 Check the MCU Board installation. 1. Reseat MCU Board connections. 2.Cycle system power. Does the error persist? Replace the MCU Board. Check system electrical grounds.
Remedy: 1 Check the system firmware version. Is the system firmware the correct version? Go to step 2. Update the firmware. 2 Replace the MCU Board. Does the error persist? Replace the Image Processor Board. Complete
Code: 024-362
Description: PAGEC Timer 024-362 The PAGEC timeout error occurred.
Causes: • Image Processor Board, PL8.1.7
Remedy: 1 Reseat the Image Processor Board connections. Cycle system power. Does the error persist? Replace the I/P Board. Complete.
Code: 024-371
Description: MCU Comm Error 024-371 Communication has failed between the MCU and image Processor Boards.
Remedy: 1 Reseat connections to the Image Processor and MCU Boards then cycle system power; Does the error persist? Go to step 2. Complete. 2 Check P/J101 and P/J10 connections between the I/P and MCU Boards. Are the connections secure? Go to step 3. Reseat the connectors. 3 Disconnect P/J101 and P/J10 and check ESS harness continuity. Is the harness damaged? Repair the harness. Go to step 4. 4 Replace the MCU Board. Does the error persist? Replace the Image Processor Board. Complete.
Code: 041-340
Description: MCU NVRAM 041-340 Engine NVRAM is corrupte Note If this error occurs after MCU Board replacement, transfer NVRAM data from the original MCU Board to the replacement.
Remedy: 1 Check these connections: • P/J311 Yellow Cartridge CRUM • P/J312 Magenta Cartridge CRUM • P/J313 Cyan Cartridge CRUM • P/J314 Black Cartridge CRUM • P/J31 and P/J42 on the MCU Board • P/J144 on the EEPROM Board • P/J422 on the Imaging Unit Are the connections secure? Go to step 2. Secure the connections. 2 Check Toner CRUM harness continuity. Disconnect: • J311 from the Yellow CRUM • J312 from the Magenta CRUM • J313 from the Cyan CRUM • J314 from the Black CRUM • J31 from the MCU Board Is the harness damaged? Repair the harness. Go to step 3. 3 Check the Imaging Unit harness for continuity. Disconnect: • J42 from the MCU Board • J144 from the EEPROM Board • P422 from the Imaging Unit Is the harness damaged? Repair the harness. Go to step 4. 4 Check for +3.3 V at the MCU Board connector P/J42. Is there +3.3 V between P42-3 <=>ground? Replace the EEPROM Board. Go to step 5. 5 Reseat the MCU Board connections. Does the error persist? Replace the MCU Board. Complete.