Description: Format Error 016-737 The system firmware file is corrupt or communications to the printer failed.
Causes: • Image Processor Board, PL8.1.7
Remedy: 1 Check the system firmware version. Is the downloaded system firmware the correct version? Go to step 2. Download the correct firmware file. 2 Check the network or USB connection, then cycle system power. Does the error persist? Go to step 3. Complete. 3 Reseat connections on the Image Processor Board, then cycle system power. Does the error persist? Replace the Image Processor Board. Complete.
Code: 016-741 ... 016-745
Description: Firmware Errors The firmware download to the printer failed. • 016-741: Protection Error • 016-742: Invalid ID Error • 016-743: Range Check Error • 016-744: Check Sum Error • 016-745: Header Error
Causes: • Image Processor Board, PL8.1.7
Remedy: 1 Check the system firmware version. Is the downloaded system firmware the correct version? Go to step 2. Download the correct firmware file. 2 Check the network or USB connection, then cycle system power. Does the error persist? Go to step 3. Complete. 3 Reseat connections on the Image Processor Board, then cycle system power. Does the error persist? Replace the Image Processor Board. Complete.
Code: 016-757
Description: Invalid User 016-757 The system does not recognize the user.
Causes:
Remedy: 1 Check user account setup. Does the error persist? Configure the user account. Go to step 2. Complete. 2 Check network connections. Is the system connected to the network? Verify the printer’s network settings are correct for the customer’s network. Connect the network.
Code: 016-758
Description: Disabled Func 016-758 A disabled operation was attempted.
Causes: • Image Processor Board, PL8.1.7
Remedy: 1 Check network connections. Is the system connected to the network? Go to step 2. Connect the network. 2 Reseat the Image Processor Board connections. Cycle system power. Does the error persist? Replace the Image Processor Board. Complete.
Code: 016-759
Description: Limit Exceeded 016-759 User count exceeds the User Registration count.
Causes: • Image Processor Board, PL8.1.7
Remedy: 1 Check the User Registration value under the Print Auditron setting. Maximum value is 50. Does the user count exceed the setting? Reset the count to 50 or less. Go to step 2. 2 Reseat the Image Processor Board connections. Cycle system power. Does the error persist? Replace the Image Processor Board. Complete.
Code: 016-799
Description: Invalid Job 016-799 Print job settings do not match media size/type settings for the source.
Causes: • Image Processor Board, PL8.1.7
Remedy: 1 Check the paper size. Does the loaded media match the print job specifications? Go to step 2. Load media matching job specifications. 2 Check the media size setup. Does the loaded media size match the printer setup value? Go to step 3. Set the tray to match the loaded media. 3 Check the print job. Print a test print. Does the error persist? Replace the Image Processor Board. Check print application settings.