Description: Replace Fuser / Fuser Life The Fuser has reached end of life.
Causes: Fuser (PL6.1.1) MCU Board (PL8.2.13)
Remedy: 1 Check the life counter value of the Fuser Does the life counter value show the near of the end? Replace the Fuser. After replacing the Fuser, be sure to reset the life counter value. Go to step 2. 2 Check after reseating the Fuser Reseat the Fuser. Warning: Start the operation after the Fuser has cooled down. Does the error still occur when the power is turned OFF and ON? Go to step 3. Complete 3 Check after replacing the Fuser Replace the Fuser. Warning: Start the operation after the Fuser has cooled down. Does the error still occur when the power is turned OFF and ON? NOTE: After replacement, be sure to clear the life counter value. Replace the MCU Board. Complete
Remedy: 1 Does the error still occur when the power is turned OFF and ON? Go to step 2. Complete 2 Check after reseating the Fuser Reseat the Fuser. Warning: Start the operation after the Fuser has cooled down. Does the error still occur when the power is turned OFF and ON? Go to step 3. Complete 3 Check the connectors for connection Remove the Fuser. Warning: Start the operation after the Fuser has cooled down. Check the connections between the MCU Board (P/J17) and Fuser (P/ J171). Check the connections between the Fuser (P/J171) and LVPS Board (P/ J47). Check the connections between the LVPS Board (P/J501 and P/J502) and MCU Board (P/J14 and P/J15). Are these connectors connected correctly? Go to step 5. Reconnect the connector(s) P/ J17, P/J47, P/ J171, P/J501, P/ J502, P/J14 and/or P/J15 correctly, then go to step 4." 4 Does the error still occur when the power is turned OFF and ON? Go to step 5. Complete 5 Check the Fuser Harness Assy for continuity Disconnect J17 from the MCU Board. Disconnect J47 from the LVPS Board. Is each cable of J17 and J47 <=> P171 continuous? NOTE: P171 is attached to the frame. Go to step 6. Replace the Fuser Harness Assy. 6 Check the LVPS Harness Assy for continuity Disconnect J14 from the MCU Board. Disconnect J501 from the LVPS Board. Is each cable of J14 <=> J501 continuous? Go to step 7. Replace the LVPS Harness Assy. 7 Check after replacing the Fuser Replace the Fuser. Warning: Start the operation after the Fuser has cooled down. Does the error still occur when the power is turned OFF and ON? NOTE: After replacement, be sure to clear the life counter value. Go to step 8. Complete 8 Check after replacing the LVPS Board Replace the LVPS Board. Complete
Code: 016-500, 016-501, 016-502
Description: Flash Memory Errors • Chain Link 016-500: Erase Flash Error • Chain Link 016-501: Write Flash Error • Chain Link 016-502: Verify Flash Error
Causes: • Image Processor Board, PL8.1.9
Remedy: 1 Check the download file Was the correct file downloaded? Go to step 2. Re-download the correct file. 2 Check the connection between PC and printer Are the PC and the printer correctly connected by USB or LAN? Go to step 4. Go to step 3. 3 Disconnect and reconnect the USB or network cable. Does the error still occur when the power is turned OFF and ON? Go to step 4. Complete 4 Reseat plugs and jacks on the Image Processor Board (refer to the procedure on page 8-60). Does the error still occur when the power is turned OFF and ON? Go to step 4. Complete 5 Re-download the correct file from the Xerox web site. Does the error still occur when the power is turned OFF and ON? Replace the Image Processor Board. Complete
Code: 016-718
Description: Out of Memory The printer memory is full and cannot continue to print. Print job requires additional memory.
Remedy: 1 1. Check the required memory for the print job. 2. Print a small size file (like a Windows test print). 3. Does the error still occur? Go to step 2. Add memory card or separate the print job. 2 Reseat the memory card. Does the error still occur? Go to step 3. Complete. 3 Check the memory card capacity. Print the printer Configuration Page: Menu > Information Pgs > Configuration. Is the memory capacity correct, including the optional memory? Go to step 4. Replace the Image Processor Board. 4 Replace the memory card. Does the error still occur? Replace the Image Processor Board.
Code: 016-720
Description: PDL Error Error relating to Printer Command Language (PCL) has occurred.
Causes: • Image Processor Board, PL8.1.9
Remedy: 1 Check the print job. 1. Print a small print job (like a Windows test print). 2. Does the error still occur? Go to step 2. Complete. 2 Reseat plugs and jacks on the Image Processor Board. Does the error still occur? Replace the Image Processor Board. Complete.
Code: 016-737
Description: Flash Memory Errors • Chain Link 016-737: Format Error
Causes: • Image Processor Board, PL8.1.9
Remedy: 1 Check the download file Was the correct file downloaded? Go to step 2. Re-download the correct file. 2 Check the connection between PC and printer Are the PC and the printer correctly connected by USB or LAN? Go to step 4. Go to step 3. 3 Disconnect and reconnect the USB or network cable. Does the error still occur when the power is turned OFF and ON? Go to step 4. Complete 4 Reseat plugs and jacks on the Image Processor Board (refer to the procedure on page 8-60). Does the error still occur when the power is turned OFF and ON? Go to step 4. Complete 5 Re-download the correct file from the Xerox web site. Does the error still occur when the power is turned OFF and ON? Replace the Image Processor Board. Complete