Description: Load Manual Feed No paper detected at Manual Feed Slot.
Causes: Left Side Harness Assy (PL3.1.18) Photo Sensor (PL3.2.13) SSI Actuator (PL3.2.14) MCU Board (PL8.2.13)
Remedy: 1 Check the paper for loading and setting Check that the paper in use meets the print job requirements Does the error still occur after reloading the paper and changing the paper settings that the print job requires? Go to step 2. Complete 2 Reset the side guides. Does the error still occur when printing? Go to step 3. Complete 3 Insert a sheet of paper that is suitable for the print data and the paper settings into the Manual Feed Slot. Does the error still occur when printing? Go to step 4. Complete 4 Check the SSI Actuator for shape and operation Are the shape and operation of the SSI Actuator normal? Go to step 5. Reseat the SSI Actuator. If broken or damaged, replace the SSI Actuator. 5 Check the Manual Feed Sensor (Photo Sensor) for operation. Perform the Manual Feed Sensor test: Service Mode > Engine Diag > Sensor Test > Manual Feed Sensor Does the number on the screen increase by one, when the SSI Actuator is operated? Replace the MCU Board. Go to step 6. 6 Check the connectors of the Photo Sensor (SSI No Paper Sensor) for connection Check the connections between the MCU Board and Photo Sensor (SSI No Paper Sensor). Are P/J23 and P/J233 connected correctly? Go to step 8. Reconnect the connector(s) P/ J23 and/or P/ J233 correctly, then go to step 7. 7 Does the error still occur when printing? Go to step 8. Complete 8 Check the Left Side Harness Assy for continuity Disconnect J23 from the MCU Board. Disconnect J233 from the Photo Sensor. Is each cable of J23 <=> J233 continuous? Go to step 9. Replace the Feeder Assy or Left Side Harness Assy. 9 Check the power to the Photo Sensor Disconnect J23 from the MCU Board. Is the voltage across P23-6pin <=> ground on the MCU Board, about +3.3 VDC? Go to step 10. Replace the MCU Board. 10 Check the Photo Sensor for operation Check the voltage across J23-8pin <=> ground on the MCU Board. Does the voltage change, when the SSI Actuator is operated? Replace the MCU Board. Replace the Feeder Assy.
Code: -08
Description: Load Tray Size mismatch detected at Tray.
Remedy: 1 Check the paper size Does the paper size being used meet the specification? Go to step 3. Use paper that meets the specifications, then go to step 2. 2 Does the error still occur when printing? Go to step 3. Complete 3 Check the print data, paper (print media), and paper setting for the following, and correct the incorrect items: • Is the paper suitable for the print data? • Does the paper setting match the paper? • Is the paper setting suitable for the print data? Does the error still occur when printing? Go to step 4. Complete 4 Reload the paper tray with the correct paper and return the tray to the printer. Does the error still occur when printing? Go to step 5. Complete 5 Replace the MCU Board. Does the error still occur when printing? Replace the Image Processor Board. Complete
Code: -09
Description: Load Tray/Tray Empty No paper detected in tray.
Causes: Left Side Harness Assy (PL3.1.18) Photo Sensor (PL3.2.13) Paper Feeder (PL3.1.3) MCU Board (PL8.2.13)
Remedy: 1 Check the paper for loading and setting Check that the paper in use meets the print job requirements Does the error still occur after reloading the paper and changing the paper settings that the print job requires? Go to step 2. Complete 2 Check the No Paper Actuator for shape and operation Pull the paper tray out. Are the shape and operation of the No Paper Actuator normal? Go to step 3. Reseat the No Paper Actuator. If broken or deformed, replace the Feeder Assembly. 3 Check the Tray No Paper Sensor (Photo Sensor) for operation Pull the CASSETTE ASSY 250 out. Perform the Tray No Paper test: Service Mode > Engine Diag > Sensor Test > Tray No Paper Does the number on the screen increase by one, when the actuator of the Tray No Paper Sensor (Photo Sensor) is operated? Replace the MCU Board. Go to step 4. 4 Check the connectors of the Tray No Paper Sensor (Photo Sensor) for connection Check the connections between the MCU Board and Photo Sensor. Are P/J23 and P/J234 connected correctly? Go to step 5. Reconnect the connector(s) P/ J23 and/or P/ J234 correctly. 5 Check the Left Side Harness Assy for continuity Disconnect J23 from the MCU Board. Disconnect J234 from the Photo Sensor. Is each cable of J23 <=> J234 continuous? Go to step 6. Replace the Feeder Assy or Left Side Harness Assy. 6 Check the power to the Tray No Paper Sensor (Photo Sensor) Disconnect J23 from the MCU Board. Is the voltage across P23-9pin <=> ground on the MCU Board, about +3.3 VDC? Go to step 7. Replace the MCU Board. 7 Check the Tray No Paper Sensor (Photo Sensor) for operation Check the voltage across J23-11pin <=> ground on the MCU Board. Does the voltage change, when the Tray No Paper Sensor actuator is operated? Replace the MCU Board. Replace the Photo Sensor.
Code: -10
Description: Front Cover Open The Front Cover is open.
Remedy: 1 Is the Front Cover damaged? Replace the Front Cover. Go to step 2. 2 Check the Interlock Switch for operation. Perform the Cover Open Sensor test: Service Mode > Engine Diag > Sensor Test > Cover Open Sensor. Does the Switch operate properly? Replace the MCU Board. Go to step 3. 3 Measure the voltage a P44-1 <=> ground. Does the voltage measure +24 VDC? Go to step 4. Replace the LVPS. 4 Replace the Interlock Switch Harness. Does the error still occur? Replace the MCU Board. Complete.
Code: -11
Description: Side Door Open The Side Door (Toner Access Door) is open.
Remedy: 1 Is the Toner Access Door damaged? Replace the Toner Access Door. Go to step 2. 2 Open and close the Toner Access Door. Is the door latched correctly? Go to step 3. Reseat or replace the Toner Access Door. 3 Check the Side R Switch (SWITCH) for operation Perform the Side Switch test: Service Mode > Engine Diag > Sensor Test > Side Switch. Does the number on the screen increase by one when the Toner Access Door is closed and opened? Replace the MCU Board. Go to step 4. 4 Check the Side Switch Harness for continuity 1. Disconnect J29 from the MCU Board. 2. Disconnect J291 from the Side Switch. Is each cable of J29 <=> J291 continuous? Replace the Switch (R Side Door) then go to step 5. Replace the Harn Assy Side SW. 5 Does the error still occur when the power is turned OFF and ON? Replace the MCU Board. Complete
Code: 010-317
Description: Insert Fuser The printer detects that the Fuser is not installed.
Remedy: 1 Reseat the Fuser. Warning: Start the operation after the Fuser has cooled down. Does the error still occur when the power is turned OFF and ON? Go to step 2. Complete 2 Check the connectors for connection Remove the Fuser. Warning: Start the operation after the Fuser has cooled down. Check the connections between the MCU Board and Fuser. Are P/J17 and P/J171 connected correctly? Go to step 4. Reconnect the connector(s) P/ J17 and/or P/ J171 correctly, then go to step 3. 3 Does the error still occur when the power is turned OFF and ON? Go to step 4. Complete 4 Check the Fuser Harness Assy for continuity Remove the Fuser. Warning: Start the operation after the Fuser has cooled down. Disconnect J17 from the MCU Board. Is each cable of J17 <=> P171 continuous? NOTE: P171 is attached to the frame. Go to step 5. Replace the Fuser Harness Assy. 5 Check the resistances of Temp. Sensor in the Fuser Remove the Fuser. Warning: Start the operation after the Fuser has cooled down. Check the resistances across the following pins of the removed Fuser. J171-5 <=> J171-4 J171-6 <=> J171-8 J171-6 <=> J171-7 Can the resistances be measured? (The resistances are 7 k-ohm at 180 degrees C). Replace the MCU Board Replace the Fuser. After replacing the Fuser, be sure to reset the life counter value.