Display: Main motor failure CODE (001) Turn power off, on
Description: Main Motor Failure The Main Motor lock signal remains HIGH for a predetermined consecutive period of time while the Main Motor remains energized.
Causes: • Main Motor, PL9.1.6 • Engine Control Board, PL13.0.20 • Power Supply, PL13.0.17
Remedy: 1 Check the Engine Control Board connector P/J8. Is the connector seated properly? Go to step 2. Reseat the connector. If the problem persists, go to step 2. 2 Check the Main Motor for proper positioning. Is the motor engaged with the gears? Go to step 3. Reseat the motor drive properly. If the problem persists, go to step 3. 3 Check the operation of the Main Motor. Is the motor faulty? Replace the motor. If the problem persists, go to step 4. Go to step 4. 4 On the Engine Control Board, check P/J2 at pins 1, 5, and 7 for +24V. Are the voltages present? Go to step 5. Go to step 6. 5 Replace the Engine Control Board. Does the problem persist? Go to step 5. Complete. 6 Replace the Power Supply. Complete.
Code: 001B
Display: Toner rack failure CODE (001B) Turn power off, on
Remedy: 1 Check the Rack Motor connector P/J5 on the Engine Control Board. Is the connector seated properly? Go to step 2. Reseat the connector. If the problem persists, go to step 2. 2 Check the Engine Control Board connector P/J5. Is the connector seated properly? Go to step 3. Reseat the connector. If the problem persists, go to step 3. 3 Check the Rack Positioning Sensor at PJ5-11. Is the sensor on? Go to step 4. Replace the sensor. If the problem persists, go to step 4. 4 Replace the Engine Control Board. Complete.
Code: 0045
Display: Scanner fan failure CODE (0045) Turn power off, on
Description: Scanner Fan Failure • The Exit Tray Cooling Fan Motor does not rotate evenly even after the lapse of a given period of time while it is being started. • The fan motor lock signal remains HIGH for a given period of consecutive time while the exit tray cooling fan motor is being rotated.
Remedy: 1 Check the Engine Control Board connector P/J24. Is the connector seated properly? Go to step 2. Reseat the connector. If the problem persists, go to step 2. 2 Clean the Exit Tray Cooling Fan air intake Check the fan for possible overload and correct as necessary. Does the problem persist? Go to step 3. Complete. 3 Replace the Exit Tray Cooling Fan. NOTE During replacement, check if the fan is obstructed and correct if necessary. If the problem persists, replace the fan. Does the problem persist? Go to step 3. Complete. 4 Replace the Image Processor Board. Complete.
Code: 004A
Display: Duplex fan failure CODE (004A) Turn power off, on
Description: Duplex Unit Fan Failure The Duplex Unit Fan Motor lock signal remains HIGH for a predetermined consecutive period of time while the cooling fan motor remains energized.
Causes: • Engine Control Board, PL13.0.20 • Duplex Unit, PL14.1
Remedy: 1 Check the Engine Control Board connector P/J21. Is the connector seated properly? Go to step 2. Reseat the connector. If the problem persists, go to step 2. 2 Replace the Engine Control Board. Does the problem persist? Go to step 3. Complete. 3 Replace the Duplex Unit. Complete.
Code: 004C
Display: Exhaust fan failure CODE (004C) Turn power off, on
Description: Exhaust Fan Failure The Ventilation Fan Motor does not rotate evenly even after the lapse of a given period of time while it is starting.
Causes: • Ventilation Fan Motor, PL7.2.20 • Engine Control Board, PL13.0.20 • Power Supply, PL13.0.17
Remedy: 1 Check the Engine Control Board connector P/J16. Is the connector seated properly? Go to step 2. Reseat the connector. If the problem persists, go to step 2. 2 Check the operation of the Ventilation Fan Motor. Is the motor faulty? Replace the motor. If the problem persists, go to step 5. Go to step 5. 3 On the Engine Control Board, check for +24 VDC at P/J2-1, 5, and 7. Check for +5 VDC at P/J2-2. Are the voltages present and within specification? Go to step 4. Replace the Power Supply. If the problem persists, go to step 4. 4 Replace the Engine Control Board. Complete.
Code: 004E
Display: LVPS fan failure CODE (004E) Turn power off, on
Description: LVPS Fan Failure • The Power Supply Cooling Fan Motor does not rotate evenly even after the lapse of a given period of time while it is being started. • The motor lock signal remains HIGH for a given period of consecutive time while the Power Supply Cooling Fan Motor is being rotated.
Causes: • Power Supply Cooling Fan Motor, PL12.0.11 • Engine Control Board, PL13.0.20 • Power Supply, PL13.0.17
Remedy: 1 Check the High Voltage Board connectors CN1 and CN2, and the Engine Control Board connector P/J17. Are the connectors seated properly? Go to step 2. Reseat the connector(s). If the problem persists, go to step 2. 2 Check the Power Supply Cooling Fan Motor control signals at CN2. Are the signals operating correctly? Replace the motor. If the problem persists, go to step 3. Go to step 3. 3 Check the Power Supply Cooling Fan Motor control signals at PJ17 on the Engine Control Board. Are the control signals operating correctly? Replace the High Voltage Board. If the problem persists, go to step 4. Go to step 4. 4 On the Engine Control Board, check for +24 VDC at P/J2-1, 5, and 7. Check for +5 VDC at P/J2-2. Are the voltages present and within specification? Go to step 5. Replace the Power Supply. If the problem persists, go to step 5. 5 Replace the Engine Control Board. Complete.