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Xerox Phaser 6000

Error Codes List page 7

  • Code: 093-930 ... 093-933
  • Description: X CRU Life Over The indicated Toner Cartridge has reached end of life. • 093-930: X CRU Life Over • 093-931: X CRU Life Over • 093-932: X CRU Life Over • 093-933: X CRU Life Over
  • Causes: • Harn assy dckr, PL4.1.2 • MCU Board, PL7.2.2
  • Remedy: 1 Reseat the appropriate Toner Cartridge. Does the error persist? Go to step 2. Complete. 2 Does the error persist when the power is turned off and on? Go to step 3. Complete. 3 Check P/J13 on the MCU Board. Is the connection secure? Go to step 5. Reconnect P/J13, then go to step 4. 4 Does the error persist? Go to step 5. Complete. 5 Disconnect P/J13 on the MCU Board, and inspect the harness. Is the harness damaged? Repair the harness, then go to step 6. Go to step 7. 6 Does the error persist? Go to step 7. Complete. 7 Replace the Toner Cartridge (C, M, Y, or K). Does the error persist? Replace the MCU Board, then go to step 4. Contact your designated field support for assistance.
  • Code: 116-314
  • Description: ESS Error (Phaser 6010N model only) Fatal on board network error. MAC address Error
  • Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
  • Remedy: 1 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
  • Code: 116-315 ... 116-343
  • Description: Firmware Errors The firmware download to the printer failed. • 016-500: Erase Flash Error • 016-501: Write Flash Error • 016-502: Verify Flash Error • 116-315: RAM Error • 116-317: Controller Error • 116-324: Controller Error • 116-326: NVRAM Error • 116-343: ASIC Error
  • Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2 • LED Driver Board, PL7.1.5
  • Remedy: 1 Replace the LED Driver Board. Does the error persist when the power is turned on? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.
  • Code: 116-350, 116-351, 116-352
  • Description: ESS Error (Phaser 6010N model only) Fatal on board network error. • 116-314: MAC address Error • 116-350: Network Error • 116-351: Network Error • 116-352: Network Error
  • Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
  • Remedy: 1 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
  • Code: 116-355
  • Description: ASIC Failure.
  • Causes: • LED Driver Board, PL7.1.5 • LED/MCU Cable, PL7.1.6 • MCU Board, PL7.2.2
  • Remedy: 1 Check connectors P/J23 and P/J1 on the MCU Board and LED Driver Board. Are the connections secure? Go to step 3. Reconnect the connectors P/J23 and P/J1, and then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Disconnect the MCU Board P/J23 and the LED Driver Board P/J1, and check the LED/MCU Cable continuity. Is the cable damaged? Go to step 4. Replace the LED/MCU Cable. 4 Replace the LED Driver Board. Does the error persist? Replace the MCU Board. Complete.
  • Code: 116-355
  • Description: On Board Network Fatal Error 116-355 (6010N model only) Fatal on board network error.
  • Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
  • Remedy: 1 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
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