Description: X CRU Life Over The indicated Toner Cartridge has reached end of life. • 093-930: X CRU Life Over • 093-931: X CRU Life Over • 093-932: X CRU Life Over • 093-933: X CRU Life Over
Remedy: 1 Reseat the appropriate Toner Cartridge. Does the error persist? Go to step 2. Complete. 2 Does the error persist when the power is turned off and on? Go to step 3. Complete. 3 Check P/J13 on the MCU Board. Is the connection secure? Go to step 5. Reconnect P/J13, then go to step 4. 4 Does the error persist? Go to step 5. Complete. 5 Disconnect P/J13 on the MCU Board, and inspect the harness. Is the harness damaged? Repair the harness, then go to step 6. Go to step 7. 6 Does the error persist? Go to step 7. Complete. 7 Replace the Toner Cartridge (C, M, Y, or K). Does the error persist? Replace the MCU Board, then go to step 4. Contact your designated field support for assistance.
Code: 116-314
Description: ESS Error (Phaser 6010N model only) Fatal on board network error. MAC address Error
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Remedy: 1 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2 • LED Driver Board, PL7.1.5
Remedy: 1 Replace the LED Driver Board. Does the error persist when the power is turned on? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.
Code: 116-350, 116-351, 116-352
Description: ESS Error (Phaser 6010N model only) Fatal on board network error. • 116-314: MAC address Error • 116-350: Network Error • 116-351: Network Error • 116-352: Network Error
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Remedy: 1 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
Remedy: 1 Check connectors P/J23 and P/J1 on the MCU Board and LED Driver Board. Are the connections secure? Go to step 3. Reconnect the connectors P/J23 and P/J1, and then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Disconnect the MCU Board P/J23 and the LED Driver Board P/J1, and check the LED/MCU Cable continuity. Is the cable damaged? Go to step 4. Replace the LED/MCU Cable. 4 Replace the LED Driver Board. Does the error persist? Replace the MCU Board. Complete.
Code: 116-355
Description: On Board Network Fatal Error 116-355 (6010N model only) Fatal on board network error.
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Remedy: 1 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.