Xerox Phaser 6000

• Code: 010-397
• Description: Fuser Error The Fuser has failed.
• Causes: • Fuser, PL5.1.1 • MCU Board, PL7.2.2
• Remedy: • Reseat the Fuser. • Cycle printer power. • If the problem persists, follow the procedure below.
  1 Reseat the Fuser and cycle system power. Does the error persist? Go to step 2. Complete. 2 Check these connections • MCU Board P/J26 and P/J18. • LVPS P/J201. Are the connectors secure? Go to step 3. Secure the connectors. 3 Check the Fuser harness. 1. Remove the Fuser. 2. Disconnect P/J26 and P/J18 from the MCU Board and P/J201 from the LVPS. Is the harness damaged? Repair the harness. Go to step 4. 4 Replace the Fuser. Does the error persist? Replace the MCU Board. Complete.

• Code: 016-500, 016-501, 016-502
• Description: Firmware Errors The firmware download to the printer failed. • 016-500: Erase Flash Error • 016-501: Write Flash Error • 016-502: Verify Flash Error • 116-315: RAM Error • 116-317: Controller Error • 116-324: Controller Error • 116-326: NVRAM Error • 116-343: ASIC Error
• Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2 • LED Driver Board, PL7.1.5
• Remedy: 1 Replace the LED Driver Board. Does the error persist when the power is turned on? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.

• Code: 016-718
• Description: Memory Overflow. The print job size exceeded memory.
• Causes: • IP Board, PL7.1.9/PL7.1.16 • MCU Board, PL7.2.2
• Remedy: 1 Check the memory. Print the Configuration page to determine the amount of memory installed. Is the print job too large? Divide the print job to fit installed memory. Go to step 2. 2 Reseat all connections on the IP Board. Does the error persist? Go to step 3 Complete. 3 Replace the IP Board. Does the error persist? Go to step 4. Complete. 4 Replace the MCU Board. Complete.

• Code: 016-720
• Description: PDL Error
• Causes:
• Remedy: The 016-720 error is caused because there is something in the image that cannot be resolved by the driver.

• Code: 016-737 ... 016-745
• Description: Download Errors The system firmware file is corrupt or communications to the printer failed. • 016-737: Download ID Error • 016-741: Download Range Error • 016-742: Download header Error • 016-743: Download Check Sum Error • 016-744: Download Format Error • 016-745: Download Protect Error
• Causes: • IP Board, PL7.1.9/7.1.16 • MCU Board, PL7.2.2
• Remedy: 1 Replace the IP Board. Does the error persist? Replace the MCU Board, and then go to step 2. Complete. 2 Does the error persist? Contact your designated field support for assistance. Complete.

• Code: 016-799
• Description: Invalid Job 016-799 Invalid print job settings.
• Causes: • IP Board, PL7.1.9/PL7.1.16 • MCU Board, PL7.2.2
• Remedy: 1 Reseat all connections on the IP Board and MCU Board. Does the error persist? Go to step 3. Complete. 2 Replace the IP Board. Does the error persist? Go to step 4. Complete. 3 Replace the MCU Board. Complete.