PrintCopy.info service

Xerox Phaser 3635 MFP

Error Codes List page 3

  • Code: 03-800
  • Description: Check HDD
  • Causes: The machine has detected a fault with the hard disk drive (HDD).
  • Remedy: 1. Switch off the machine, then switch on the machine. 2. Check the wiring between the hard disk drive and the Main PWB. 3. If necessary: a. Install a new hard disk drive . b. Perform OF7 Main PWB Check RAP.
  • Code: 03-900
  • Description: Main PWB to GUI Communications Fault
  • Causes: A user interface to main PWB communications error has been detected.
  • Remedy: 1. Switch off the machine, then switch on the machine. 2. Check the wiring between CN6 on the Main PWB and CN2 on the UI PWB. 3. Check the wiring between CN10 on the Main PWB and CN11 on the UI PWB. 4. Check the wiring between CN11 on the Main PWB and CN1 on the UI PWB. 5. If necessary: a. Install a new UI PWB . b. Perform OF7 Main PWB Check RAP.
  • Code: 03-940
  • Description: Main PWB to Tray 2 Communications Fault
  • Causes: A main PWB to tray 2 PWB communications error has been detected.
  • Remedy: 1. Switch off the machine, then switch on the machine. 2. Check the wiring between CN33 and CN34 on the Main PWB and CN7 on the Tray 2 PWB. 3. If necessary: a. Install new components: • Tray 2 connector . • Tray 2 PWB . b. Perform OF7 Main PWB Check RAP.
  • Code: 03-970
  • Description: Main PWB Watchdog Detects Software Lockup
  • Causes: The main PWB software has stopped responding.
  • Remedy: 1. Switch off the machine, then switch on the machine. 2. Reload the software, GP 6. 3. Perform OF7 Main PWB Check RAP.
  • Code: 05-100
  • Description: DADF Jam 1
  • Causes: The lead edge of the document failed to actuate the scan sensor within the correct time after registration solenoid actuation.
  • Remedy: 1. Open the DADF door assembly . Remove all jammed paper. 2. Check the document path for damage or obstructions. 3. Check that the following components are clean and rotate freely: • Registration roll . • Registration roll idlers . 4. Remove the transport assembly upper cover . 5. Check that the DADF scan sensor actuator moves freely and is not damaged. 6. Enter dC330 code 05-140. Check the scan sensor (Q05-140) . If necessary, install a scan sensor. 7. Check the wiring between the DADF scan sensor and CN1 on the DADF PWB. 8. Remove the DADF rear cover . Enter dC330 code 05-200. Check that the DADF scan motor runs. 9. Check the wiring between the DADF scan motor and CN9 on the DADF PWB. 10. Open the DADF door assembly . Manually actuate the DADF door open sensor . While the DADF scan motor runs, stack the code 05-310 to energize the DADF registration solenoid (SOL05-310). Check that the registration roll rotates. 11. Check the wiring between the DADF registration solenoid and CN8 on the DADF PWB. 12. If necessary, install new components: • DADF PWB . • DADF scan motor . • DADF registration solenoid . • DADF drive assembly . • Document transport assembly .
  • Code: 05-500
  • Description: DADF Jam 5
  • Causes: The machine has detected that the DADF door assembly is open during run.
  • Remedy: 1. Open the DADF door assembly . Remove all jammed paper. 2. Remove all jammed paper from the DADF exit tray. 3. Open the DADF door assembly . Check that the door open sensor actuator is not damaged. 4. Enter dC330 code 05-160. Check the DADF door open sensor (Q05-160) . 5. Check the wiring between the DADF door open sensor and CN5 on the DADF PWB. If necessary, install a new DADF door open sensor . 6. If necessary, install new components: • DADF PWB . • Document transport assembly .
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
Home
New Register Forgot Password?
Send message to us