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Toshiba e-Studio 5500c

Error Codes List page 45

  • Code: SC990
  • Description: Software error 2 The software performs an unexpected function and the program cannot continue.
  • Remedy: • Software defective, re-boot 1) Execute SP7403 or print an SMC Report (SP5990) to read the history of the 10 most recent logged errors. 2) If you press the zero key on the operation panel with the SP selection menu displayed, you will see detailed information about the recently logged SC990 or SC991, including the software file name, line number, and so on. 1) is the recommended method, because another SC could write over the information for the previous SC.
  • Code: SC991
  • Description: Software error 3 The software performs an unexpected function and the program cannot continue. However, unlike SC990, recovery processing allows the program to continue.
  • Remedy: • Software defective, re-boot 1) Execute SP7403 or print an SMC Report (SP5990) to read the history of the 10 most recent logged errors. 2) If you press the zero key on the operation panel with the SP selection menu displayed, you will see detailed information about the recently logged SC990 or SC991, including the software file name, line number, and so on. 1) is the recommended method, because another SC could write over the information for the previous SC.
  • Code: SC992
  • Description: Software error 4: Undefined An error not controlled by the system occurred (the error does not come under any other SC code).
  • Remedy: • Software defective • Turn the machine power OFF and ON. The machine cannot be used until this error is cleared.
  • Code: SC997
  • Description: Cannot select application function An application does not start after the user pushed the correct key on the operation panel.
  • Remedy: • Software bug • A RAM or DIMM option necessary for the application is not installed or not installed correctly.
  • Code: SC998
  • Description: Application cannot start Register processing does not operate for an application within 60 s after the machine power is turned ON. No applications not start correctly, and all end abnormally.
  • Remedy: • Software bug • A RAM or DIMM option necessary for the application is not installed or not installed correctly.
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