Description: Data Overwrite option (GP-1070) disabled
Causes: Data Overwrite option (GP-1070) disabled
Remedy: Perform FS-08-3840 to install the Data Overwrite Enabler (GP- 1070).
Code: F350
Description: SYS board abnormality
Causes: Circuit related service call SYS board abnormality
Remedy: SYS board Board check Combination of the firmware version • Check the combination of the firmware version of the system firmware, system software, engine firmware, and scanner firmware. • Reinstall the firmware of correct combination.
Code: F400
Description: SYS board cooling fan abnormality
Causes: SYS board cooling fan abnormality
Remedy: SYS board cooling fan Check if the fan is rotating properly. If not, check if any foreign object is adhered. SYS board Check the connector (CN117) and relay connector.
Code: F410
Description: Power abnormality
Causes: This error occurs when the status of the LSI mounted on the SYS board has become an error due to a power abnormality. The equipment will be automatically rebooted at the first-time occurrence; however, the error history will not remain when rebooting is done automatically. This error code appears if an error has occurred continuously.
Remedy: Power cable Check that the power cable is inserted securely or it is not damaged. User’s site • Do not plug any cables for other devices in the outlet to which that for the equipment is connected. • The power cable co-packed with the equipment must be used without employing any extension cables. • Be sure to use an outlet which is far from the one to which a device, such as an air conditioner or a printer, which uses a large amount of power is connected. Board • Power supply unit • SYS board
Code: F510
Description: Application start error
Causes: The application fails to start.
Remedy: 1. Reboot. 2. If it has still not recovered, reinstall the system software. 3. If it still persists after step 2, perform HS-73 Assist mode - > Format HDD, and then reinstall the system software. User data will be deleted when HS-73 Assist mode -> Format HDD is performed.
Code: F520
Description: Operating system start error
Causes: The operating system fails to start.
Remedy: 1. Reboot. 2. If it has still not recovered, reinstall the system software. 3. If it still persists after step 2, perform HS-75 File System Recovery -> Check F/S. If there is a partition in error, recover it in Recovery F/S. If the partition is not recovered, format it by Initialize HDD. 4. Reboot the equipment. Confirm that the equipment has started normally. If not, perform HS-73 Assist mode -> Format HDD, and then reinstall the system software. Notes: • User data will be deleted when HS-73 Assist mode -> Format HDD is performed. • User data will be deleted when HS-73 Assist mode -> Format HDD is performed.