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Toshiba DP2120

Error Codes List page 7

  • Code: E41
  • Description: Front cover open jam: The front cover has opened during printing.
  • Remedy: the front cover open?
    YES Close the cover. Is the front cover opening/closing switch working? (Perform the input check the test mode: 13-[04. SENSOR TEST])
    NO 1) Check if the connector of the front cover opening/closing switch is disconnected. 2) Check if the connector CN3 on the MAIN board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5) Replace the front cover opening/closing switch. 6) Replace the MAIN board.
    YES the voltage 24V being supplied from the power supply unit? (Perform the input check the test mode: 13-[04. SENSOR TEST])
    NO 2) Check if the connector CN23 on the MAIN board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5) Replace the MAIN board
    YES Replace the MAIN board.
  • Code: E42
  • Description: PFP cover open jam: The PFP cover has opened during printing.
  • Remedy: Is the PFP side cover open?
    YES Remove the paper there any, then close the cover. Is the PFP side cover opening/closing switch working? (Perform the input check the test mode: 13-[04. SENSORT TEST])
    NO 1) Check if the connector of the PFP side cover opening/closing switch is disconnected. 2) Check if either of the connectors CN241 or CN243 on the PFP board is disconnected. 3) Check if the connector CN13 on the MAIN board is disconnected. 4) Check if the connector pins are disconnected and the harnesses are open circuited. 5) Check if the conductor patterns on the PFP board and MAIN board are short circuited or open circuited. 6) Replace the PFP side cover opening/closing switch. 7) Replace the PFP board. 8) Replace the MAIN board
    YES Replace the PFP board. Replace the MAIN board.
  • Code: E44
  • Description: PFU cover open jam: The PFU cover has opened during printing.
  • Remedy: Is the PFU cover open?
    YES Remove the paper there any, then close the cover. Is the PFU cover opening/closing switch working? (Perform the input check the test mode: 13-[04. SENSOR TEST])
    NO 1) Check if the connector of the PFU cover opening/closing switch is disconnected. 2) Check if the connector CN4 on the MAIN board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5) Replace the PFU cover opening/closing switch. 6) Replace the MAIN board.
    YES Replace the MAIN board.
  • Code: E51
  • Description: Jam not reaching the ADU sensor: The paper does not reach the ADU sensor after is switchbacked the exit section.
  • Remedy: Open the ADU. there any paper front the ADU sensor?
    YES Remove the paper. Is the ADU sensor working? (Perform the input check the test mode: 13-[04. SENSOR TEST])
    NO 1) Check if either of the connectors CN251 on the ADU board is disconnected. 2) Check if the connector CN13 on the MAIN board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor patterns on the ADU board and MAIN board are short circuited or open circuited. 5) Replace the ADU board. 6) Replace the MAIN board.
    YES Check the rollers the ADU. Replace them they are worn out.
  • Code: E71
  • Description: Jam not reaching the original registration sensor: The original fed from the original feeding tray does not reach the original registration sensor.
  • Remedy: Are the pickup roller, feed roller and separation roller stained worn out?
    YES Clean the rollers replace them. Is the original excessively curled folded?
    YES Flatten and set again. Are the original registration sensor working? (Perform the input check: 13-[04. SENSOR TEST])
    NO 1) Check if the connectors of the original registration sensor are disconnected. 2) Check if the connector CN74 on the ADF board is disconnected. 3) Check if the connector pins are disconnected or the harnesses are open circuited. 4) Check if the conductor pattern on the ADF board is short circuited or open circuited. 5) Replace the original registration sensor. 6) Replace the ADF board.
    YES Replace the ADF board.
  • Code: E72
  • Description: Jam not reaching the read sensor: The original does not reach the read sensor after has passed the registration sensor.
  • Remedy: Are the registration roller and read roller stained?
    YES Clean the rollers. Is the read sensor working? (Perform the input check: 13-[04. SENSOR TEST])
    NO 1) Check if the connector of the read sensor are disconnected. 2) Check if the connector CN75 on the ADF board is disconnected. 3) Check if the connector pins are disconnected or the harnesses are open circuited. 4) Check if the conductor pattern on the ADF board is short circuited or open circuited. 5) Replace the read sensor. 6) Replace the ADF board.
    YES Replace the ADF board.
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