Description: PFP upper drawer transport jam (Paper not reaching the registration sensor): The paper fed from the PFP upper drawer does not reach the registration sensor after has passed the PFP upper drawer feed sensor.
Remedy: Open the transfer cover. there paper front the registration sensor? YES Remove the paper. Is the registration sensor working? (Perform the input check the test mode: 13-[04. SENSOR TEST] NO 1) Check if the connector of the registration sensor is disconnected. 2) Check if the connector CN26 on the MAIN board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5) Replace the registration sensor. 6) Replace the MAIN board YES Are the PFU transport clutches (High speed/Low speed) working? (Perform the output check the test mode: 04-203, 205) NO 1) Check if the connectors of the PFU transport clutches (High speed/ Low speed) are disconnected. 2) Check if the connector CN4 on the MAIN board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5) Replace the PFU transport clutches (High speed/Low speed). 6) Replace the MAIN board YES 1) Check the condition of the pickup roller of paper source, and replace it if it is worn out. 2) Check the transport roller. Replace it if it is worn out.
Code: E32
Description: PFP upper drawer transport jam (Paper not reaching the PFU feed sensor): The paper fed from the PFP upper drawer does not reach the PFU feed sensor after has passed the PFP upper drawer feed sensor
Remedy: Open the side cover. there paper front the PFU feed sensor? YES Remove the paper. Is the PFU feed sensor working? (Perform the input check the test mode: 13-[04. SENSOR TEST] NO 1) Check if the connector of the PFU feed sensor is disconnected. 2) Check if the connector CN4 on the MAIN board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5) Replace the PUF feed sensor. 6) Replace the MAIN board. YES Are the PFU transport clutches (High speed/Low speed) working? (Perform the output check the test mode: 04-203, 205) NO 1) Check if the connectors of the PFU transport clutches (High speed/ Low speed) are disconnected. 2) Check if the connector CN4 on the MAIN board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5) Replace the PFU transport clutches (High speed/Low speed). 6) Replace the MAIN board YES the PFP transport clutch working? (Perform the output check the test mode: 04-225) NO 1) Check if the connector of the PFP transport clutch is disconnected. 2) Check if any of the connectors CN241, CN242 and CN244 on the PFP board is disconnected. 3) Check if the connector CN13 on the MAIN board is disconnected. 4) Check if the connector pins are disconnected and the harnesses are open circuited. 5) Check if the conductor patterns on the PFP board and MAIN board are short circuited or open circuited. 6) Replace the PFP transport clutch. 7) Replace the PFP board. 8) Replace the MAIN board. YES 1) Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. 2) Check the transport roller. Replace it if it is worn out.
Code: E33
Description: PFP lower drawer transport jam (Paper not reaching the registration sensor): The paper fed from the PFP lower drawer does not reach the registration sensor after has passed the PFP lower drawer feed sensor.
Remedy: Open the transfer cover. there paper front the registration sensor? YES Remove the paper. Is the registration sensor working? (Perform the input check the test mode: 13-[04. SENSOR TEST] NO 1) Check if the connector of the registration sensor is disconnected. 2) Check if the connector CN26 on the MAIN board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5) Replace the registration sensor. 6) Replace the MAIN board YES Are the PFU transport clutches (High speed/Low speed) working? (Perform the output check the test mode: 04-203, 205) NO 1) Check if the connectors of the PFU transport clutches (High speed/ Low speed) are disconnected. 2) Check if the connector CN4 on the MAIN board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5) Replace the PFU transport clutches (High speed/Low speed). 6) Replace the MAIN board YES 1) Check the condition of the pickup roller of paper source, and replace it if it is worn out. 2) Check the transport roller. Replace it if it is worn out.
Code: E35
Description: PFP lower drawer transport jam (Paper not reaching the PFU feed sensor): The paper fed from the PFP lower drawer does not reach the PFU feed sensor after has passed the PFP lower drawer feed sensor.
Remedy: Open the side cover. there paper front the PFU feed sensor? YES Remove the paper. Is the PFU feed sensor working? (Perform the input check the test mode: 13-[04. SENSOR TEST] NO 1) Check if the connector of the PFU feed sensor is disconnected. 2) Check if the connector CN4 on the MAIN board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5) Replace the PUF feed sensor. 6) Replace the MAIN board. YES Are the PFU transport clutches (High speed/Low speed) working? (Perform the output check the test mode: 04-203, 205) NO 1) Check if the connectors of the PFU transport clutches (High speed/ Low speed) are disconnected. 2) Check if the connector CN4 on the MAIN board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5) Replace the PFU transport clutches (High speed/Low speed). 6) Replace the MAIN board YES the PFP transport clutch working? (Perform the output check the test mode: 04-225) NO 1) Check if the connector of the PFP transport clutch is disconnected. 2) Check if any of the connectors CN241, CN242 and CN244 on the PFP board is disconnected. 3) Check if the connector CN13 on the MAIN board is disconnected. 4) Check if the connector pins are disconnected and the harnesses are open circuited. 5) Check if the conductor patterns on the PFP board and MAIN board are short circuited or open circuited. 6) Replace the PFP transport clutch. 7) Replace the PFP board. 8) Replace the MAIN board. YES 1) Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. 2) Check the transport roller. Replace it if it is worn out.
Code: E36
Description: PFP lower drawer transport jam (Paper not reaching the PFP upper drawer feed sensor): The paper fed from the PFP lower drawer does not reach the PFP upper drawer feed sensor after has passed the PFP lower drawer feed sensor.
Remedy: Open the PFP side cover. there any paper front the PFP upper drawer feed sensor? YES Remove the paper. Is the PFP upper drawer feed sensor working? (Perform the input check the test mode: 13-[04. SENSOR TEST]) NO 1) Check if the connector of the PFP upper drawer feed sensor is disconnected. 2) Check if either of the connectors CN241 or CN243 on the PFP board is disconnected. 3) Check if the connector CN13 on the MAIN board is disconnected. 4) Check if the connector pins are disconnected and the harnesses are open circuited. 5) Check if the conductor patterns on the PFP board and MAIN board are short circuited or open circuited. 6) Replace the PFP upper drawer feed sensor. 7) Replace the PFP board. 8) Replace the MAIN board. YES the PFP transport clutch working? (Perform the output check the test mode: 04-225) NO 1) Check if the connector of the PFP transport clutch is disconnected. 2) Check if any of the connectors CN241, CN242 and CN244 on the PFP board is disconnected. 3) Check if the connector CN13 on the MAIN board is disconnected. 4) Check if the connector pins are disconnected and the harnesses are open circuited. 5) Check if the conductor patterns on the PFP board and MAIN board are short circuited or open circuited. 6) Replace the PFP transport clutch. 7) Replace the PFP board. 8) Replace the MAIN board. YES 1) Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. 2) Check the PFP transport roller. Replace it if it is worn out.
Code: E40
Description: Transfer cover open jam: The transfer cover has opened during printing.
Remedy: the ADU cover open? YES Remove paper there any, then close the cover. Is the voltage 24V being supplied from the power supply unit? (Perform the input check the test mode: 13-[04. SENSOR TEST]) NO 1) Check if the connector for 24 V power supply is disconnected. 2) Check if the connector CN23 on the MAIN board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5) Replace the MAIN board. YES Replace the MAIN board.