Samsung Xpress M2835DW
Error Codes List page 1
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- Code: 11-2T11, 11-2T71
- Description: Tray 1 Paper Mismatch
Manual Paper Mismatch - Causes: Paper option on Tray1 or Manual Feeder is incorrect.
- Remedy: 1) Arrange paper on the Tray 1 and the Manual Feeder.
2) Check the paper options on Printer and Printer driver are same. If not, correct the options as same. - Paper source - Paper size - Paper type
- Code: A1-1110
- Description: Actuator Motor Failure : #A1-1110. Turn off then on.
- Causes: After working the main BLDC motor, the Ready signal has not occurred within 1 sec.
- Remedy: First, turn the machine off then on. If the error persists, refer to the following.
1) Check if the motor connector on the main board is connected properly. Reconnect it.
2) OPC coupler has overloaded. After removing the toner cartridge, rotate the OPC coupler. (Spec : 6 kgf.cm) If there is any damage, the OPC coupler can’t rotate well. Replace the toner cartridge.
3) The main BLDC motor is defective. - Unplug the connector from the motor carefully. - Replace the main BLDC motor with new one.
4) If the problem persists, replace the main board.
- Code: C1-1110, C1-1120
- Description: Prepare new toner cartridge
Replace with new toner cartridge.
Replace with new toner cartridge.
Replace with new toner cartridge(C1-1160) - Causes: The remaining toner cartridge is less than 10% / The toner cartridge is at the end of its life.
- Remedy: Print the supply information report. Check the life remaining of the toner cartridge. If its life is at the end, turn the machine off and replace the toner cartridge with new one.
- Code: C1-1150, C1-1160
- Description: Prepare new toner cartridge
Replace with new toner cartridge.
Replace with new toner cartridge.
Replace with new toner cartridge(C1-1160) - Causes: The remaining toner cartridge is less than 10% / The toner cartridge is at the end of its life.
- Remedy: Print the supply information report. Check the life remaining of the toner cartridge. If its life is at the end, turn the machine off and replace the toner cartridge with new one.
- Code: C1-1411
- Description: Toner cartridge is not installed. Install the cartridge
- Causes: The toner cartridge is not installed. / The machine can’t detect the toner cartridge.
- Remedy: 1) Turn the machine off then on.
2) Remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner cartridge.
3) Check if the CRUM contact area is contaminated. Clean it.
- Code: C1-1512
- Description: Toner cartridge is not compatible. Check users guide.
- Causes: Toner cartridge is not compatible.
- Remedy: 1) Print the supply information report. Check information of the toner cartridge.
2) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.