Description: 11-2T01 Load tray with [Letter], [Plain] paper 11-2T11 Load tray 1 with [Letter], [Plain] paper
Causes: Paper in tray is not matched to the machine paper setting.
Remedy: 1) Check and change the paper setting of the corresponding tray properly.
Code: 11-2T21, 11-2T31
Description: 11-2T21 Load tray 2 with [Letter], [Plain] paper 11-2T31 Load tray 3 with [Letter], [Plain] paper
Causes: Paper in tray is not matched to the machine paper setting.
Remedy: 1) Check and change the paper setting of the corresponding tray properly.
Code: 11-2T41, 11-2T51, 11-2T61
Description: 11-2T41 Load tray 4 with [Letter], [Plain] paper11-2T51 Load tray 5 with [Letter], [Plain] paper 11-2T61 Load MP with [Letter], [Plain] paper
Causes: Paper in tray is not matched to the machine paper setting.
Remedy: 1) Check and change the paper setting of the corresponding tray properly.
Code: 61-1111
Description: Booting Failure: #61-1111. Turn off then on. Call for service if the problem persists
Causes: Hibernation image creation is failed.
Remedy: 1) Turn the machine on with a normal booting. 2) Enter the SVC mode. Select “Hibernation On” again.
Code: 61-1Y70
Description: Scanner Failure: #61-1Y70. Turn off then on. Call for service if the problem persists
Causes: Shading data is broken due to HDD/SD replacement or system format.
Remedy: 1) Turn the machine off then on. 2) If the error persists, enter the SVC mode. 3) Execute the shading test.
Code: 61-C401
Description: Job is completed with error: DNS Error
Causes: Scan to Email Job or Scan to Server Job is failed because of DNS server error.
Remedy: 1) Connect to the SyncThru Web Service as administrator. 2) Check domain name. (Network > Interface > Ethernet > TCP/IP > Domain name) 3) Check DNS server address. 4) Retry the job.