Description: Original paper jam inside of scanner.
Causes: Jam has occurred inside the DSDF unit.
Remedy: 1) Open the DSDF cover. If there is jammed paper, remove it. 2) If this error occurs continually, check the Regi. sensor and Regi actuator. Push and release the regi actuator. Check if the pick up module returns the original position. If the sensor is defective, replace it(0604–001393). 3) If the regi sensor is OK, check the scan 2 sensor and exit sensor. • If the scan 2 sensor is defective, replace it(0604–001381). • If the exit sensor is defective, replace it(6107–003581).
Code: U3-3611, U3-3613
Description: Original paper jam in the exit area of scanner
Causes: Jam has occurred in exit area of the DSDF unit.
Remedy: 1) Open the DSDF cover. If there is jammed paper, remove it. 2) If the regi sensor is OK, check the scan 2 sensor and exit sensor. • If the scan 2 sensor is defective, replace it(0604–001381). • If the exit sensor is defective, replace it(6107–003581).
Code: U3-3614, U3-3713
Description: Original paper jam in the exit area of scanner
Causes: Jam has occurred in exit area of the DSDF unit.
Remedy: 1) Open the DSDF cover. If there is jammed paper, remove it. 2) If the regi sensor is OK, check the scan 2 sensor and exit sensor. • If the scan 2 sensor is defective, replace it(0604–001381). • If the exit sensor is defective, replace it(6107–003581).
Code: U3-4210
Description: Top door of scanner is open.
Causes: DSDF cover is open.
Remedy: 1) Open and close the DSDF cover. Check if the error message is disappeared. 2) If the problem persists, check the cover open sensor. a) Open the DSDF cover. Remove the spring. b) Remove 4 screws. c) Check if the sensor connector is connected correctly. If the sensor is defective, replace it(0604–001393).