Remedy: For more information about SC990 and SC991: 1. Execute SP7403 or print an SMC Report (SP5990) to read the history of the 10 most recent logged errors. 2. If you press [0] on the operation panel with the SP selection menu displayed, you will see detailed information about the recently logged SC990 or SC991 errors, including the software file name, line number, and so on. (1) above is the recommended method, because another SC could write over the information for the previous SC.
Code: 991
Description: Software error 2 The software performs an unexpected function. However, unlike SC990, recovery processing allows the program to continue.
Causes: Software defective, re-boot
Remedy: For more information about SC990 and SC991: 1. Execute SP7403 or print an SMC Report (SP5990) to read the history of the 10 most recent logged errors. 2. If you press [0] on the operation panel with the SP selection menu displayed, you will see detailed information about the recently logged SC990 or SC991 errors, including the software file name, line number, and so on. (1) above is the recommended method, because another SC could write over the information for the previous SC.
Code: 992
Description: Erratic SC error There was an unusual operation by the software because of: • An incorrect argument in the program. • An incorrect internal parameter. • Work memory not sufficient. • An error occurred that could not be detected by other SC codes.
Causes: • Turn the main power switch off/on. • Go into the SP mode. Do SP7901 to display details about SC992 (software file name, line number, and variable), and inform your supervisor of the results.
Remedy:
Code: 997
Description: Cannot select application function An application did not start after the user pushed the correct key on the operation panel.
Causes: • Software bug • A RAM or DIMM option required for the application is not installed or not installed correctly.
Remedy:
Code: 998
Description: Application cannot start Register processing does not operate for an application within 60 s after the machine power is turned on. No applications start correctly, and all end abnormally.
Causes: • Software bug • A RAM or DIMM option needed for the application not installed, or not installed correctly • Controller board defective