Causes: -001 • Defective BICU • NVRAM Replacement error 1. Install the previous NVRAM. 2. Input the serial number with SP5811-004, and turn the main power switch off/ on. -002 • Defective NVRAM • Defective controller 1. Update the controller firmware. 2. Install a new NVRAM, and turn off and on the main power switch after SC995-002 has occurred. -003 • Incorrect type controller installed • Defective controller Replace the controller board with the correct type. -004 • Incorrect model controller installed. Replace the controller board with the correct model.
Remedy:
Code: 998
Description: Application start error No applications start within 60 seconds after the power is turned on.
Causes: • Loose connection of RAM-DIMM, ROM-DIMM • Defective controller • Software problem
Remedy: 1. Check the setting of SP5875-001. If the setting is set to "1 (OFF)", change it to "0 (OFF)". 2. Check if the RAM-DIMM and ROM-DIMM are correctly connected. 3. Reinstall the controller system firmware. 4. Replace the controller board.