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Ricoh SPC811DN

Error Codes List page 30

  • Code: 921
  • Description: Printer font error
    A necessary font is not found in the SD card.
  • Causes: • A necessary font is not found in the SD card. • The SD card data is corrupted.
  • Remedy: Check that the SD card has the correct data.
  • Code: 990
  • Description: Software performance error
    The software makes an unexpected operation.
  • Causes: • Defective software • Defective controller • Software error
  • Remedy: 1. Turn the main switch off and on. 2. Reinstall the controller and/or engine main firmware.
  • Code: 991
  • Description: Software continuity error
    The software has attempted to perform an unexpected operation. However, unlike SC 990, the object of the error is continuity of the software.
  • Causes: • Software program error • Internal parameter incorrect, insufficient working memory.
  • Remedy: 1. This SC is not displayed on the LCD (logging only).
  • Code: 992
  • Description: Undefined error
    Defective software program
  • Causes: • An error undetectable by any other SC code occurred
  • Remedy:
  • Code: 998
  • Description: Application start error
    No applications start within 60 seconds after the power is turned on.
  • Causes: • Loose connection of RAM-DIMM, ROM-DIMM • Defective controller • Software problem
  • Remedy: 1. Check the setting of SP5875-001. If the setting is set to "1 (OFF)", change it to "0 (OFF)". 2. Check if the RAM-DIMM and ROM-DIMM are correctly connected. 3. Reinstall the controller system firmware. 4. Replace the controller.
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