Description: Software performance error The software attempted to make an unexpected operation.
Causes: • Incorrect argument • Incorrect internal parameter • Insufficient working memory • Abnormal performance caused by an error that cannot be detected in normal SC detection due to hardware specifications.
Remedy: Turn the main switch off and on.
Code: 991-00
Description: Software continuity error The software has attempted to perform an unexpected operation. (However, the process can continue running if recovery processing is carried out.)
Causes: • Incorrect argument • Incorrect internal parameter • Insufficient working memory • May have resulted from an error that cannot be detected by the hardware using normal SC detection.
Remedy:
Code: 992-00
Description: Undefined SC error An error that is not controlled by the system occurred (the error does not come under any other SC code).
Causes: A SC code used in the previous machine was applied erroneously.
Remedy: Turn the main switch off and on.
Code: 995
Description: CPM setting error The product ID code and product S/N (11 digits) are compared.
Causes: SC995-01 • Use SP5-811 to enter the product S/N, and turn the power OFF and then ON. • Replace the NVRAM with the one before the replacement. SC995-02 • Replace the NVRAM with the one before the replacement. • Use SP5-825 to download information into the replacement NVRAM, and turn the power OFF and then ON. SC995-03 • Replace the controller with the specified one. SC995-04
Remedy:
Code: 997-00
Description: Application function selection error • The application has not responded to the set command created by SCS within a certain period of time. • The application selected ended abnormally.
Causes: Software bug
Remedy: • Check whether an option required by the application (RAM, DIMM, board) is installed properly. • Check whether downloaded applications are correctly configured. (Take necessary countermeasures specific to the application in which the error occurs. In some applications, the logs can be taken from the monitor. If this option is available, analyze the logs.)
Code: 998-00
Description: Application start error • After power on, no application program is registered to the system within a predetermined period of time. (No application starts or ends normally.) • Even if they are started, all applications have become unable to be rendered due to an unknown defect.
Causes: • Software bug • An option required by the application (RAM, DIMM, board) is not installed properly
Remedy: • Check whether an option required by the application (RAM, DIMM, board) is installed properly. • Check whether downloaded applications are correctly configured. • Replace the Controller Board.