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Ricoh SPC440DN

Error Codes List page 21

  • Code: 877
  • Description: HDD Data Overwrite Security SD card error The 'all delete' function cannot be executed but the DataOverwriteSecurity Unit is installed and activated.
  • Causes: • Defective SD card • SD card not installed
  • Remedy: 1. Replace the NVRAM and then install the new SD card. 2. Check and reinstall the SD card.
  • Code: 878
  • Description: TPM system authentication error The system firmware is not authenticated by TPM (security chip).
  • Causes: • Incorrect updating for the system firmware • Defective flash ROM on the controller board
  • Remedy: Replace the controller board.
  • Code: 900
  • Description: Electric counter error Abnormal data in the counters.
  • Causes: • Defective NVRAM • Defective controller
  • Remedy: 1. Check the connection between the NVRAM and controller. 2. Replace the NVRAM. 3. Replace the controller.
  • Code: 990
  • Description: Software performance error The software makes an unexpected operation.
  • Causes: • Defective software • Defective controller • Software error
  • Remedy: 1. Turn the main switch off and on. 2. Reinstall the controller and/or engine main firmware. • See Note 1 at the end of the SC table.
  • Code: 991
  • Description: Software continuity error The software has attempted to perform an unexpected operation. However, unlike SC 990, the object of the error is continuity of the software.
  • Causes: • Software program error • Internal parameter incorrect, insufficient working memory.
  • Remedy: This SC is not displayed on the operation panel (logging only).
  • Code: 992
  • Description: Undefined error Defective software program
  • Causes: • An error undetectable by any other SC code occurred
  • Remedy: Print the "Logging Data" with SP5990-004 and then check the SP7990. If 498-Engine is found in the SP7990; 1. Check the harness connection of the temperature/humidity sensor. 2. Replace the temperature/humidity sensor.
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