Description: Undefined error Defective software program
Causes: • An error undetectable by any other SC code occurred
Remedy: Print the "Logging Data" with SP5990-004 and then check the SP7990. If 498-Engine is found in the SP7990; 1. Check the harness connection of the temperature/humidity sensor. 2. Replace the temperature/humidity sensor.
Code: 995
Description: CPM setting error
Causes: -001 • Defective BCU • Replacement NVRAM error 1. Input the serial number with SP5811-004, and turn the main power switch off/ on. -002 • Defective NVRAM on the controller • Defective controller 1. Install a new NVRAM, and turn off and on the main power switch after SC995-002 has occurred. 2. Reinstall the previous NVRAM or download the information with SP5825-001, after that turn the main power off and on. -003 • Incorrect type controller installed • Defective controller Replace the controller with the correct type. -004 • Incorrect model controller installed. Replace the controller with the correct model.
Remedy:
Code: 997
Description: Application function selection error • The application selected by the operation panel key does not start or ends abnormally.
Causes: • Software (including the software configuration) defective • An option required by the application (RAM, DIMM, board) is not installed • Nesting of the fax group addresses is too complicated
Remedy: 1. Check the devices necessary for the application program. If necessary devices have not been installed, install them. 2. Check that application programs are correctly configured. 3. Take necessary countermeasures specific to the application program. If the logs can be displayed on the operation panel, see the logs.
Code: 998
Description: Application start error No applications start within 60 seconds after the power is turned on.
Causes: • Loose connection of RAM-DIMM, ROM-DIMM • Defective controller • Software problem
Remedy: 1. Check if the DIMM memory is correctly connected. 2. Reinstall the controller system firmware. 3. Replace the controller.