Ricoh SPC411DN

• Code: 921
• Description: Printer font error
  No font is detected in the machines that have the font in the SD card when the printer application is run.
• Causes: Install the System, Printer Application, NIB, and Web System firmware.
• Remedy:

• Code: 990
• Description: Software performance error 1
  The software makes an unexpected operation.
• Causes: Defective software. Defective controller. Software error.
• Remedy: 1. Reinstall the controller and/or engine main firmware. 2. See the Note at the end of the SC table.

• Code: 991
• Description: Software performance error 2
  Unexpected software error detected, which does not affect operation of the machine
• Causes: The machine does not stop and the SC code is not displayed. The machine automatically recovers. However, the SC code is logged in the engine summary sheet (SMC).
• Remedy:

• Code: 992
• Description: SC not defined
  SC that is not controlled in the system occurs
• Causes: Defective system software
• Remedy:

• Code: 998
• Description: Application start error
  No applications start within 60 seconds after the power is turned on.
• Causes: Loose connection of RAM, DIMM and SD card in slot 1. Defective controller. Software problem.
• Remedy: