Causes: -001 • Defective BICU Input the serial number with SP5811-004, and turn the main power switch off/on. -002 • Defective NVRAM on the controller • Defective controller 1. Install a new NVRAM, and turn off and on the main power switch after SC995-002 has occurred. 2. Reinstall the previous NVRAM or download the information with SP5825-001, after that turn the main power off and on. -003 • Incorrect type controller installed • Defective controller Replace the controller board with the correct type. -004 • Incorrect model controller installed. Replace the controller with the correct model.
Remedy:
Code: 997
Description: Application function selection error
Causes: Application selected by the operator did not start or end normally due to a software problem. An option required by the application may not be installed.
Remedy: • Confirm which devices are required for the application. • Make sure all devices are configured correctly. • If the problem is with the fax unit, the nesting of the fax group may be too complicated
Code: 998
Description: Application start error No applications start within 60 sec. after the power is turned on.
Causes: • Loose connection of RAM-DIMM, ROM-DIMM • Defective controller • Software problem: check the setting of SP5875-001. If the setting is set to "1 (OFF)", change it to "0 (OFF)". • Check if the RAM-DIMM and ROM-DIMM are correctly connected. • Reinstall the controller system firmware. • Replace the controller.