Description: Data encryption conversion error (HDD Key Setting Error) A serious error occurred during an attempt to update the encryption key.
Causes: • USB Flash, other data, corrupted • Communication error caused by electrostatic noise • Controller board defective
Remedy: 1. Turn the main power OFF/ON. 2. If the error persists, replace the controller board.
Code: SC858-02
Description: Data encryption conversion error (NVRAM Read/Write Error) A serious error occurred after data conversion during an attempt to update the encryption key.
Causes: NVRAM defective
Remedy: 1. Replace the NVRAM. 2. Replace the controller board.
Code: SC858-30
Description: Data encryption conversion error (NVRAM Before Replace Error) A serious error occurred after data conversion during an attempt to update the encryption key.
Causes: Software error such as conversion parameters being invalid.
Remedy: 1. Turn the main power OFF/ON. 2. If the error persists, replace the controller board.
Code: SC858-31
Description: Data encryption conversion error (Other Error) A serious error occurred after data conversion during an attempt to update the encryption key.
Causes: Controller board defective
Remedy: Replace the controller board.
Code: SC859-00
Description: Data encryption conversion HDD conversion error When the data encryption key was updated, HDD data was converted, but not correctly. Image displayed at conversion only (this SC is not displayed), but SC is displayed after machine is cycled off/on.
Causes: • HDD conversion was set with the data encryption key update function, but the HDD was removed. • Machine lost power during data encryption key update • Electrostatic noise, or an HDD error occurred, during data encryption key update, and data was not encrypted.
Remedy: 1. Check HDD connection. 2. Format the HDD (SP5-832: HDD formatting). 3. If there is a problem with the HDD, it has to be replaced.
Code: SC859-01
Description: Data encryption conversion HDD conversion error (HDD check error) When the data encryption key was updated, HDD data was converted, but not correctly. Image displayed at conversion only (this SC is not displayed), but SC is displayed after machine is cycled off/on.
Causes: • HDD conversion was set with the data encryption key update function, but the HDD was removed. • Machine lost power during data encryption key update • Electrostatic noise, or an HDD error occurred, during data encryption key update, and data was not encrypted.
Remedy: 1. Check HDD connection. 2. Format the HDD (SP5-832: HDD formatting). 3. If there is a problem with the HDD, it has to be replaced.