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Ricoh D193 MPC401SRSP Z-C2

Error Codes List page 32

  • Code: 991-00
  • Description: Software continuity error CTL The software has attempted to perform an unexpected operation. However, unlike SC 990, the object of the error is continuity of the software. The software performed an unexpected function and the program cannot continue. Recovery processing allows the program to continue.
  • Causes: • Abnormal variable • Internal parameter error • Insufficient work memory • Hardware error not detected by SC
  • Remedy: 1. Execute SP7403 or print an SMC Report (SP5990) to read the history of the 10 most recent logged errors. 2. If you press the zero key on the operation panel with the SP selection menu displayed, you will see detailed information about the recently logged SC991, including the software file name, line number, and so on. Of these two methods, 1) is the recommended method, because another SC could write over the information for the previous SC.
  • Code: 992-00
  • Description: Undefined error (no SC code)
  • Causes: An error not controlled by the system occurred (the error does not come under any other SC code). Software defective
  • Remedy: • Re-install firmware
  • Code: 994-00
  • Description: Operation panel management error. An error occurred because the number of records exceeded the limit for images managed in the service layer of the firmware. This can occur if there if there are too many application screens open on the operation panel.
  • Causes: • No action required. • This SC does not interfere with operation of the machine.
  • Remedy:
  • Code: 995-001
  • Description: CPM setting error
  • Causes: • Defective BCU • EEPROM Replacement error
  • Remedy: 1. Install the previous EEPROM. 2. Input the serial number with SP5811-004, and turn the main power switch off/on.
  • Code: 995-002
  • Description: CPM setting error
  • Causes: • Defective NVRAM • Defective controller
  • Remedy: 1. Update the controller firmware. 2. Install a new NVRAM, and turn off and on the main power switch after SC995-002 has occurred.
  • Code: 995-003
  • Description: CPM setting error
  • Causes: • Incorrect type controller installed • Defective controller
  • Remedy: 1. Replace the controller with the correct type.
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