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Ricoh D016 Aficio Pro C900S AG-C1

Error Codes List page 113

  • Code: 919
  • Description: External controller down
  • Causes: The EAC received an interrupt signal from the FLUTE serial driver during print jobs in progress and the connection between the copier and external controller was broken. Note: The EAC is the External Api Converter.
  • Remedy: • Switch the machine off and on.
  • Code: 920
  • Description: Printer application error An error is detected in the printer application program.
  • Causes: • Defective software • Unexpected hardware resource (e.g., memory shortage)
  • Remedy: 1. Software defective; switch off/on, or change the controller firmware if the problem is not solved 2. Insufficient memory
  • Code: 921
  • Description: Printer font error A necessary font is not found in the SD card.
  • Causes: • A necessary font is not found in the SD card. • The SD card data is corrupted.
  • Remedy: 1. Check that the SD card has the correct data.
  • Code: 990
  • Description: Software performance error The software makes an unexpected operation.
  • Causes: • Defective software • Defective controller • Software error
  • Remedy: 1. Turn the main switch off and on. 2. Reinstall the controller and/or engine main firmware.
  • Code: 991
  • Description: Software continuity error The software has attempted to perform an unexpected operation. However, unlike SC 990, the object of the error is continuity of the software.
  • Causes: • Software program error • Internal parameter incorrect, insufficient working memory.
  • Remedy: 1. This SC is not displayed on the LCD (logging only).
  • Code: 992
  • Description: Undefined error Defective software program
  • Causes: • An error undetectable by any other SC code occurred
  • Remedy:
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