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OKI C331

Error Codes List page 1

  • Code: -
  • Display: CRC CHECK NG
  • Description: PU download data CRC check error
    A CRC check error was detected after downloading of PU data (PU firmware and custom media data).
  • Remedy: A CRC check error was detected after downloading of PU data (PU firmware and custom media data). Turn off and on the printer, and then re-download it (In general use of the printer, the downloading is not performed and this error does not occur).
  • Code: -
  • Display: WDT ERROR ADR=XXXX
  • Description: PU firmware runaway
  • Remedy: Does the error occur again? Yes Turn off and on the printer. Replace the CU/ PU board.
  • Code: -
  • Display: COMMUNICATION ERROR
  • Description: PU-CU interface error
  • Remedy: Does the error occur again? Yes Replace the CU/ PU board.
  • Code: 001 ... 011
  • Display: POWER OFF/ON
    002:ERROR 006:ERROR 009:ERROR 011:ERROR
  • Description: CPU Exception
  • Remedy: Is the error display provided again?
    Remove any RAM DIMM and turn off and on the printer. Replace the CU/ PU board. Reinstall the RAM DIMM.
  • Code: 020
  • Display: SERVICE CALL 020:ERROR
  • Description: CU ROM Hash Check Error
  • Remedy: Is the error display provided again? Yes OFF/ON Replace the CU/ PU board.
  • Code: 030
  • Display: SERVICE CALL 030:ERROR
  • Description: CU RAM Check Error
  • Remedy: Is the error display provided again? Yes Turn off and on the printer. Replace the CU/ PU board.
Error Code
Service Mode, Troubleshooting
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