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Mutoh RJ900C DraftStation

Error Codes List page 1

  • Code:
  • Display: Cover open
  • Description: Front cover is open.
  • Remedy: 1. Is cover sensor assembly loose? Tighten cover sensor assembly screws.
  • Code: E001
  • Display: E001 error DRAM
  • Description: Standard DRAM error: Abnormal condition in standard memory mounted on main board assembly
  • Remedy: Main board assembly may be defective. Replace main board assembly.
  • Code: E016-00
  • Display: E016 error CPU Err [00]
  • Description: Interruption exception error: Abnormal condition in interruption process.
  • Remedy: 1. Check AC power supply and plotter surrounding equipment. 2. Check reappearance by turning ON/OFF the machine power several times. Make sure to perform this check repeatedly even if no problems seem to be present. (Make the same condition as user's.) Contact our customer support center. 3. Check serial number of the plotter. 4. Main board assembly may be defective. • Contact our customer support center. • Replace main board assembly.
  • Code: E016-02
  • Display: E016 error CPU Err [02]
  • Description: Command border exception/TLB exception (load or command fetch) error: Abnormal condition in command border. Or TLB exception in data load or command fetch.
  • Remedy: 1. Check AC power supply and plotter surrounding equipment. 2. Check reappearance by turning ON/OFF the machine power several times. Make sure to perform this check repeatedly even if no problems seem to be present. (Make the same condition as user's.) Contact our customer support center. 3. Check serial number of the plotter. 4. Main board assembly may be defective. • Contact our customer support center. • Replace main board assembly.
  • Code: E016-03
  • Display: E 016 error CPU Err [03]
  • Description: Data border exception/TLB exception (store) error: Abnormal condition in data border. Or TLB exception in data storing.
  • Remedy: 1. Check AC power supply and plotter surrounding equipment. 2. Check reappearance by turning ON/OFF the machine power several times. Make sure to perform this check repeatedly even if no problems seem to be present. (Make the same condition as user's.) Contact our customer support center. 3. Check serial number of the plotter. 4. Main board assembly may be defective. • Contact our customer support center. • Replace main board assembly.
  • Code: E016-04
  • Display: E 016 error CPU Err [04]
  • Description: Address exception error (load or command fetch): Address error in command load or fetch.
  • Remedy: 1. Check AC power supply and plotter surrounding equipment. 2. Check reappearance by turning ON/OFF the machine power several times. Make sure to perform this check repeatedly even if no problems seem to be present. (Make the same condition as user's.) Contact our customer support center. 3. Check serial number of the plotter. 4. Main board assembly may be defective. • Contact our customer support center. • Replace main board assembly.
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