Remedy: 1. Attempt communication using PC and cable on hand. 2. Is there any error statement in printing data? 3. Does the symptom remain the same even if application driver is replaced? 4. Main board assembly may be defective. • Contact our customer support center. • Replace application driver. • Obtain printing data. • Contact our customer support center. • Replace main board assembly.
Code: I11
Display: I 11 error command [ ]
Description: Undefined ESC
Remedy: 1. Attempt communication using PC and cable on hand. 2. Is there any error statement in printing data? 3. Does the symptom remain the same even if application driver is replaced? 4. Main board assembly may be defective. • Contact our customer support center. • Replace application driver. • Obtain printing data. • Contact our customer support center. • Replace main board assembly.
Code: I12
Display: I 12 error command [ ]
Description: Unauthorized character ESC
Remedy: 1. Attempt communication using PC and cable on hand. 2. Is there any error statement in printing data? 3. Does the symptom remain the same even if application driver is replaced? 4. Main board assembly may be defective. • Contact our customer support center. • Replace application driver. • Obtain printing data. • Contact our customer support center. • Replace main board assembly.
Code: I13
Display: I 13 error command [ ]
Description: Numeral character ESC
Remedy: 1. Attempt communication using PC and cable on hand. 2. Is there any error statement in printing data? 3. Does the symptom remain the same even if application driver is replaced? 4. Main board assembly may be defective. • Contact our customer support center. • Replace application driver. • Obtain printing data. • Contact our customer support center. • Replace main board assembly.
Code: I14
Display: I 14 error command [ ]
Description: Parameter error ESC
Remedy: 1. Attempt communication using PC and cable on hand. 2. Is there any error statement in printing data? 3. Does the symptom remain the same even if application driver is replaced? 4. Main board assembly may be defective. • Contact our customer support center. • Replace application driver. • Obtain printing data. • Contact our customer support center. • Replace main board assembly.
Code: I15-1
Display: I 15-1 error command [ ]
Description: Online frame error
Remedy: 1. Attempt communication using PC and cable on hand. 2. Is there any error statement in printing data? 3. Does the symptom remain the same even if application driver is replaced? 4. Main board assembly may be defective. • Contact our customer support center. • Replace application driver. • Obtain printing data. • Contact our customer support center. • Replace main board assembly.