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Mutoh RJ800C Falcon

Error Codes List page 3

  • Code: E016-11
  • Display: E 016 error CPU Err [11]
  • Description: Coprocessor disabled exception error: Abnormal condition in coprocessor
  • Remedy: 1. Check serial number of the plotter. 2. Main board assembly may be defective. • Contact our customer support center. • Replace main board assembly.
  • Code: E016-12
  • Display: E 016 error CPU Err [12]
  • Description: Arithmetic overflow exception error: Overflow occurs
  • Remedy: 1. Check AC power supply and plotter surrounding equipment. 2. Check reappearance by turning ON/OFF the machine power several times. Make sure to perform this check repeatedly even if no problems seem to be present. (Make the same condition as user's.) 3. Check serial number of the plotter. • Contact our customer support center. 4. Main board assembly may be defective. • Replace main board assembly.
  • Code: E016-32
  • Display: E 016 error CPU Err [32]
  • Description: Watchdog time-out exception error: Time-out in watchdog
  • Remedy: 1. Check AC power supply and plotter surrounding equipment. 2. Check reappearance by turning ON/OFF the machine power several times. Make sure to perform this check repeatedly even if no problems seem to be present. (Make the same condition as user's.) 3. Check serial number of the plotter. • Contact our customer support center. 4. Main board assembly may be defective. • Replace main board assembly.
  • Code: E016-33
  • Display: E 016 error CPU Err [33]
  • Description: Abort error: Process aborted
  • Remedy: 1. Check AC power supply and plotter surrounding equipment. 2. Check reappearance by turning ON/OFF the machine power several times. Make sure to perform this check repeatedly even if no problems seem to be present. (Make the same condition as user's.) 3. Check serial number of the plotter. • Contact our customer support center. 4. Main board assembly may be defective. • Replace main board assembly.
  • Code: E065
  • Display: E065 error X motor
  • Description: Abnormal condition in PF motor (X-axis) during plotter operation. Displayed if the difference between motor command value and feedback from encoder is large.
  • Remedy: 1. Check error history from "Test: Elec." of self-diagnosis function. 2. Set the number of endurance running cycles to 50 or more from "Life: PF motor" of selfdiagnosis function, and check if "X motor error" occurs. 3. Check "Encoder: PF" from "Test: Encoder" of selfdiagnosis function. 4. Check if Main Power Board normally supplies DC24V. 5. PF motor assembly may be defective. 6. Main board assembly may be defective. - Check connection of following main board assembly connectors. • PF motor cable assembly connector: J107 • PF_ENC assembly connector: J129 • If NG, check connection of main board assembly connector: J129. • Replace PF motor assembly. • Replace main board assembly.
  • Code: E066
  • Display: E066 error Y motor
  • Description: Abnormal condition in CR motor (Yaxis) during plotter operation. Displayed if the difference between motor command value and feedback from encoder is large.
  • Remedy: 1. Check error history from "Test: Elec." of self-diagnosis function. 2. Move carriage in both directions while the plotter is turned off, and check if there is any position where carriage does not move smoothly. 3. Set the number of endurance running cycles to 50 or more from "Life: CR motor" of selfdiagnosis function, and check if "Y motor error" occurs. - • Clean and lubricate CR rail roller guide. • Check connection of following connectors. Main board: • CR motor assembly connector: J106 • CR cable connector: J110 - J114 CR board: • CR cable connector: J201 - J205 • TF_ENC assembly connector: J210 4. Check if T fence is contaminated or worn out. • If grease or dust collect: Wipe fence with a dry cloth. • If ink deposit presents: Wipe it off with cloth dampened with neutral detergent. • If contamination or deposit is too heavy: Replace T fence. 5. Check "Y Encoder" from "Test: Encoder" of selfdiagnosis function. a) If NG: Check following cable connection. • CR board assembly connector J210 b) Replace following parts. • T fence • CR motor assembly • CR board assembly • CR cable • Replace main board assembly. 6. Main board assembly may be damaged.
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