Description: <Memory Overflow> Exceeds the memory capacity.
Remedy: 1 Check the memory capacity by printing a small file or test page. Does the error still occur when printing a small job? Go to step 2. Add additional memory, or divide the printing job. 2 Reinstall the memory card. See “Memory card removal”. Does the error still occur when test printing? Go to step 3. Problem resolved. 3 Check the memory capacity: 1. On the operator panel, press System to access the customer menus. 2. Select Setup, and press OK. 3. Select Information Pages, and press OK. 4. Select Configuration, and press OK. Is all the memory capacity you have installed being recognized by the MFP? Go to step 4. Replace the RIP board. See “RIP board removal”. 4 Replace the memory card. See “Memory card removal”. Does the error still occur when test printing? Replace the RIP board. See “RIP board removal”. Problem resolved.
Code: 016-720
Display: PDL Error Error 016-720 Press OK
Description: <PDL Error> PDL error occurs.
Remedy: 1 Print a small file, such as a test page. Does the error still occur when printing? Go to step 2. Problem solved. 2 Reinstall the RIP board. See “RIP board removal”. Does the error still occur when printing? Replace the RIP board. See “RIP board removal”. Problem solved.
Code: 016-737
Display: Format Error Error 016-737 Press OK
Description: <Download Format Error> The format is invalid.
Remedy: 1 Is the download firmware the correct file for this model of MFP? Go to step 2. Download the correct firmware. 2 Reinstall the RIP board. See “RIP board removal”. Does the error still occur when downloading the firmware? Replace the RIP board. See “RIP board removal”. Problem resolved
Code: 016-738...016-740
Display: MPC Error Error 016-738 Press OK 016-739 Reseat MPC Error 016-739 Press OK 016-740 MPC Comm Error Error 016-740 Press OK
Description: <DOWNLOAD INITIAL ERROR> Failed to start Multi-Protocol Network Card download mode at MPC download. Communication error occurred between Multi-Protocol Network Card (MPC) and RIP board during download. File was downloaded to the unavailable (protected) area of the Flash ROM.
Remedy: 1 Check the Multi-Protocol Network Card (MPC). Is the Multi-Protocol Network Card installed on the RIP board? Go to step 2. Install the Multi- Protocol Network Card. 2 Check the download Multi-Protocol Network Card firmware. Is the download firmware the up-to-date firmware for this model MFP? Go to step 3. Download the correct firmware. 3 Reinstall the Multi-Protocol Network Card. See “Multi- Protocol Network Card removal”. Does the error still occur when downloading the firmware? Go to step 4. Problem resolved
Code: 016-741
Display: Protection Error Error 016-741 Press OK
Description: <Download Protect Error> File was downloaded to the unavailable (protected) area of the Flash ROM.
Remedy: 1 Is the download firmware the correct file for this model of MFP? Go to step 2. Download the correct firmware. 2 Reinstall the RIP board. See “RIP board removal”. Does the error still occur when downloading the firmware? Replace the RIP board. See “RIP board removal”. Problem resolved.
Code: 016-742
Display: Invalid ID Error 016-742 Press OK
Description: <Download ID Error> The ID of the downloaded file is invalid.
Remedy: 1 Is the download firmware the correct file for this model of MFP? Go to step 2. Download the correct firmware. 2 Reinstall the RIP board. See “RIP board removal”. Does the error still occur when downloading the firmware? Replace the RIP board. See “RIP board removal”. Problem resolved.