Remedy: Replace the RIP board. Or replace the engine controller board.
Code: 002
Description: Service Call System Board - Flash
Remedy: Replace the RIP board. Or replace the engine controller board.
Code: 003
Description: Service Call System Board - DRAM
Remedy: Replace the RIP board. Or replace the engine controller board.
Code: 004
Description: Service Call System Board - RTC
Remedy: Replace the RIP board. Or replace the engine controller board.
Code: 005
Description: Service Call Op Panel
Remedy: 1 Is the operator panel cable properly connected to the op panel? Go to step 2. Properly connect the cable to the op panel. 2 Is the op panel cable properly connected to the RIP board connector J-PNL1? Go to step 3. Properly connect the cable to J-PNL1. 3 Check the op panel cable continuity. Is there continuity? Go to step 4. Replace the flatbed unit. See “Flatbed assembly removal”. 4 Check Voltages on J-PNL1, located on the RIP card. Pin 1 voltage should measure 5V. Is it correct? Replace the operator panel. See “Operator panel removal”. Replace the system board. See “System board removal”.
Code: 006
Description: Service Call Scanner Unit Scanner unit initialization failed. Home position not found. Possible scanner calibration failure.
Remedy: 1 Check to see if the flatbed is locked. Is it locked? Unlock the flatbed. Go to step 2. 2 Ensure that the flatbed motor cable (JFB1) is connected. Is the cable connected? Go to step 3. Properly connect the cable. 3 Check pin 1 in J-FB1 for voltage. The voltage is only present when a copy job is running. The voltage should measure 5V. Is voltage present? Replace the flatbed unit. See “Flatbed assembly removal”. Replace the system board. See “System board removal”.