Causes: Abnormal detection of FAX control PWB incompatibility in the initial communication with the FAX control PWB, any normal communication command is not transmitted.
Remedy: 1 Checking the FAX PWB The incompatible FAX PWB is installed. Install the FAX PWB for the applicable model. 2 Firmware upgrade The firmware is not the latest version. Upgrade the fax firmware to the latest version. Firmware Update 3 Replacing the main PWB The main PWB is faulty. Replace the main PWB. Detaching and reattaching the main PWB
Causes: The FPGA version of the interface PWB to control Fiery cannot be read. (FPGA failure)
Remedy: 1 Resetting the main power The flash memory does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Replacing the interface PWB The interface PWB for other models is installed. Replace with the interface PWB for the applicable models. Printing System Installation Guide 3 Firmware upgrade The firmware is not the latest version. Upgrade the main firmware to the latest version. Firmware Update 4 Checking the connection The connector is not properly connected. Or, the USB cable is faulty. Clean the terminal of the following USB connector and reconnect the connectors. If there is no continuity, replace the USB cable. • Interface PWB - Main PWB Wiring diagram 5 4 Replacing the interface PWB The interface PWB is faulty. Replace the interface PWB. Printing System Installation Guide 6 Replacing the main PWB The main PWB is faulty. Replace the main PWB. Detaching and reattaching the main PWB
Code: C0100
Description: Backup memory device error
Causes: An abnormal status is output from the flash memory.
Remedy: 1 Resetting the main power The flash memory does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Checking the main PWB The main PWB is faulty. Reinsert all the connectors on the main PWB. If the wire is pinched by other parts or it is damaged, repair or replace the wire. If not repaired, replace the main PWB. Detaching and reattaching the main PWB
Code: C0120
Description: MAC address data error (For the internal count)
Causes: The MAC address data is incorrect.
Remedy: 1 Resetting the main power The flash memory does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Checking the MAC address The MAC address is incorrect. Replace the main PWB when the MAC address is not indicated on the network status page. Detaching and reattaching the main PWB
Code: C0130
Description: Backup memory read / write error
Causes: The reading or writing into the flash memory is unavailable.
Remedy: 1 Resetting the main power The flash memory does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Checking the main PWB The main PWB is faulty. Reconnect the connectors on the main PWB. At that time, fix or replace the wires if they are pinched by other parts or have any damage. When the issue is not resolved, replace the main PWB. Detaching and reattaching the main PWB
Causes: 1. No response from the device is detected for 5s or more 5 times continuously when reading / writing data. 2. The data read reading in 2 points mismatches 8 times continuously. 3. The read data and the write data mismatch 8 times continuously.
Remedy: 1 Resetting the main power The EEPROM on the engine PWB does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Checking the EEPROM on the engine PWB The EEPROM is not properly installed. Reattach the EEPROM on the engine PWB. Detaching and reattaching the EEPROM 3 Checking the EEPROM on the engine PWB The EEPROM is faulty. Replace the EEPROM on the engine PWB and execute U004. Detaching and reattaching the EEPROM 4 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB