Description: • CE301: Referring incorrect memory • CE302: Incorrect command • CE303: Finished due to error inside Qt library • CE304: Finished due to error outside Qt library • CE305: Program forced to stop Error occurred with the process inside the MFP controller.
Causes: • CPU board (CPUB) • Base board (BASEB)
Remedy: 1. Check the connectors on BASEB for proper connection and correct as necessary. 2. Acquire the debug logs in [Service Mode] -> [Debug Settings] and analyze them.
Code: CE401
Description: Shared memory connection timeout A CPU communication error is detected when power save is turned ON.
Causes: • CPU board (CPUB) • Base board (BASEB)
Remedy: 1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch. 2. Check CPUB for proper installation and correct as necessary. 3. Rewrite the firmware. 4. Replace CPUB. 5. Replace BASEB.
Code: CED01
Description: The authentication application information does not exist in the storage in the enhanced server authentication state. With “Enhanced Server Authentication” set, no authentication application registration information is found in the storage.
Causes: • Storage board (STRGB) • CPU board (CPUB) • Base board (BASEB)
Remedy: 1. Turn OFF and ON the main power switch. 2. Check STRGB for proper installation and correct as necessary. 3. Check CPUB for proper installation and correct as necessary. 4. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] -> [Logical Format] and perform the function. 5. Replace STRGB. 6. If the above actions do not solve the problem, contact KM.
Code: CEEE1, CEEE3
Description: • CEEE1: CPU board (MSC) malfunction • CEEE3: Base board (ENG) malfunction • CEEE1: CPU board is faulty. • CEEE3: Base board is faulty.
Causes: • CPU board (CPUB) • Base board (BASEB)
Remedy: 1. Check the connectors on BASEB for proper connection and correct as necessary. 2. Replace CPUB. 3. Replace BASEB.
Code: CEEE2
Description: Scanner section malfunction A scanner part is faulty.
Causes: • LED exposure unit • CCD unit • Scanner drive board (SCDB)
Remedy: 1. Correct the connector connection between CCDB and SCDB if faulty. 2. Replace SCDB. 3. Replace the CCD unit.
Code: CFAXX
Description: Abort code • When performing treatment (program) to the firmware controlling the MFP controller, a malfunction is detected when the control sequence went abnormal. • In almost cases, when the control sequence goes abnormal in certain conditions and on certain timing, it results in malfunction.
Causes:
Remedy: 1. Execute [Self-diag. (Full)]. For details, see “ L.4 TROUBLESHOOTING USING SELF-DIAG. (FULL)”. 2. If the diagnosis result of [Self-diag. (Full)] is OK, since no hardware parts related troubles occur, retrieve the “Machine Management List” and send inquiries to KM also with the information. For details, see “ I.12 List Output”.