PrintCopy.info service

Konica-Minolta bizhub C3350

Error Codes List page 13

  • Code: C164
  • Description: ROM contents error (MSC)
    The wrong model of firmware is detected in the MFP board when the main power switch is turned ON.
  • Causes: • Printer control board (PRCB) • MFP board (MFPB)
  • Remedy:
  • Code: D004
  • Description: Hard disk access error (connection failure)
    Unable to communicate between the hard disk and MFP board (MFPB).
  • Causes: • MFP board (MFPB) • Hard disk
  • Remedy: 1 Check the ROM version. - - 2 Rewrite the firmware. - - 3 Replace the corresponding board. - - 4 If the above actions do not solve the problem, contact KM.
  • Code: D091
  • Description: Hard disk full error
    The area made available as a user area is full during access to the hard disk.
  • Causes: • MFP board (MFPB) • Hard disk
  • Remedy: 1 Delete jobs saved using [Document Print/ Delete] to thereby increase the portion of the user area available for use. - - 2 Check the hard disk connector MFPB CN5 and CN13 for proper connection and correct any faulty connection as necessary. - - 3 Using [Administrator Settings] -> [Security Settings] -> [HDD Settings] -> [HDD Format], format the HDD. - - 4 Replace the hard disk. - - 5 Replace MFPB.
  • Code: D092
  • Description: No hard disk (found during a disk check)
    The hard disk is not mounted.sk
  • Causes: Hard disk
  • Remedy: 1 Install and format the hard disk.
  • Code: D093
  • Description: Wrong hard disk (found during a disk check)
    • A hard disk intended for another model is mounted. • The hard disk capacity is short.
  • Causes: • MFP board (MFPB) • Hard disk
  • Remedy: 1 Replace the hard disk. - - 2 Format hard disk.
  • Code: D094
  • Description: Hard disk check disk error
    HDD is damaged.
  • Causes: Hard disk
  • Remedy: 1 Replace the hard disk. - - 2 Format hard disk.
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
Home
New Register Forgot Password?
Send message to us