Description: Error Event log message (Multifunction product only.). A Digital Send error has occurred while trying to create file type. XX = • 01 - RTF File • 03 - CSV File • 04 - HTML File • 05 - XML File • 06 - XPS File • 07 - PDF File
Remedy: 1. Try to send the job again. 2. Check Digital Send configuration.
Code: 44.16.02
Description: Error Event log message (Multifunction product only.). The destination URL was found to be invalid or unreachable.
Remedy: 1. If this is the first time the error has occurred, cancel and then restart the job. 2. If the error persists, turn the product off and then on and retry the job. 3. If error still persists, reset to factory settings. Upgrade to current version of firmware.
Code: 44.16.03
Description: Error Event log message (Multifunction product only.). The destination URL is not a SharePoint site.
Remedy: 1. If this is the first time the error has occurred, verify settings in job configuration and then restart the job. 2. If the error persists, • Check network connection settings. • Verify access to the SharePoint site.
Code: 44.16.04
Description: Error Event log message (Multifunction product only.). Credentials associated with the SharePoint destination were found to be invalid or missing.
Remedy: 1. If this is the first time the error has occurred, verify settings in job configuration and then restart the job. 2. If the error persists, • Check network connection settings. • Verify access to the SharePoint site.
Code: 44.16.05
Description: Error Event log message (Multifunction product only.). Credentials do not have write access to the SharePoint destination.
Remedy: 1. If this is the first time the error has occurred, verify settings in job configuration and then restart the job. 2. If the error persists, • Check network connection settings. • Verify access to the SharePoint site.
Remedy: 1. If this is the first time the error has occurred, verify settings in job configuration and then restart the job. 2. If the error persists, turn the product off then on again and retry the job. 3. If error still persists, reset to factory settings. Upgrade to current firmware version.