Remedy: - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Replace the fuser.
Code: 13.09.00
Display: 13.09.00 Jam inside front door
Description: A jam is in the face-down bin. The leading edge of the media failed to reach the face-down bin delivery sensor (PS1451) within the specified time.
Remedy: - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Reseat the connections to the DC controller. - Make sure that the delivery flags move smoothly. - Run a service test. - Replace the delivery unit. - Replace the DC controller.
Code: 13.09.00
Display: 13.09.00 Jam inside left door
Description: A jam is in the face-down bin. The leading edge of the media failed to reach the face-down bin delivery sensor (PS1451) within the specified time.
Remedy: - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Reseat the connections to the DC controller. - Make sure that the delivery flags move smoothly. - Run a service test. - Replace the delivery unit. - Replace the DC controller.
Code: 13.0A.00
Display: 13.0A.00 Jam in top output bin
Description: A jam is in the face-down bin area. The trailing edge of the media failed to leave the face-down bin delivery sensor (PS1451) within the specified time.
Remedy: - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Replace the delivery unit. - Replace the diverter.
Code: 13.0A.00
Display: 13.0A.00 Jam inside left door
Description: A jam is in an area accessible through the left door. The trailing edge of the media failed to leave the face-down bin delivery sensor (PS1451) within the specified time.
Remedy: - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Replace the delivery unit. - Replace the diverter.
Code: 13.10.00
Display: 13.10.00 Jam inside duplexer
Description: A jam is in the reversing area. The leading edge of the media failed to reach the reversed paper sensor (PS2002) in the duplexer within the specified time.
Remedy: - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Reseat the connections to the DC controller. - Replace the duplexer.