Description: Preboot menu error. The installed disk was previously locked in another product.
Remedy: Install a new disk or use the Preboot menu to unlock this disk. If the disk is to be reused in a different product, execute the Clean Disk procedure from the Preboot menu, and then reload firmware and lock the disk.
Code: 99.09.63
Display: 99.09.63 Incorrect disk
Description: A new or blank disk has been installed in a device which previously had an encrypted disk.
Remedy: Follow the procedure to load firmware on a new hard disk, and then lock it to this product.
Code: 99.09.64
Display: 99.09.64 Disk malfunction
Description: A fatal hard disk failure has occurred.
Remedy: Replace the hard disk drive.
Code: 99.09.65
Display: 99.09.65 Disk data error
Description: Disk data corruption has occurred.
Remedy: Execute the Clean Disk procedure from the Preboot menu, and then re-send the RFU.
Code: 99.09.66
Display: 99.09.66 No disk installed
Description: A disk drive is not installed in the product.
Remedy: 1. Install a compatible hard disk drive. 2. If a compatible hard disk is installed, reseat the hard disk to make sure it is correctly connected. 3. If the error persists, replace the hard disk drive.
Code: 99.09.67
Display: 99.09.67 Disk is not bootable please download firmware
Description: The product has a non-secure disk (solid state disk) installed as the boot disk, and it has been replaced with a new service part. A new firmware image needs to be downloaded to the device.
Remedy: 1. Press any button to continue to the main Preboot menu. 2. Press the Help button to see the help text for the error. 3. Select the Administration menu. NOTE: If there is a password assigned to the Administrator, a prompt to enter the password displays. 4. Select the Download item. 5. The user can now download a new firmware bundle to the product.