PrintCopy.info service

HP LaserJet M725dn Enterprise 700 MFP

Error Codes List page 1

  • Code: 11.00.YY
  • Display: 11.00.YY Internal clock error To continue, touch “OK”
  • Description: The product real-time clock has experienced an error. - XX = 01: Clock battery failed - XX = 02: Real-time clock failed
  • Remedy: Whenever the product is turned off and then turned on again, set the time and date at the control panel. If the error persists, replace the formatter.
  • Code: 13.80.A1
  • Display: 13.80.A1 Jam in upper left door
  • Description: Input stay jam. This jam occurs when the inlet sensor (SR2100) stayed activated too long.
  • Remedy: 1. Open the upper left door. 2. Remove all paper found. 3. Lower the stacker bin if it is in up position, and then close the door. 4. If the error persists, replace the stapler/stacker paper feed assembly.
  • Code: 13.80.D1
  • Display: 13.80.D1 Jam in upper left door
  • Description: Input delay jam. Paper did not arrive at the jam inlet sensor (SR2100).
  • Remedy: 1. Open the upper left door 2. Remove all paper found. 3. Close the upper left door. 4. If the error persists, replace the stapler/stacker paper feed assembly.
  • Code: 13.80.FF
  • Display: 13.80.FF Jam in upper left door
  • Description: Input initial jam. At power on, the paper was detected at the inlet sensor (2100).
  • Remedy: 1. Open the upper left door. 2. Remove all paper found. 3. Lower the stacker bin if it is in the up position, and then close the upper left door. 4. If the error persists, replace the stapler/stacker.
  • Code: 13.84.A1
  • Display: 13.84.A1 Jam in upper bin
  • Description: Exit stay jam. The paper exit sensor (SR2103) at the accumulator stayed activated for too long.
  • Remedy: 1. Remove all paper in the upper bin. 2. Open the upper left door. 3. Remove all paper found. 4. Close the upper left door. 5. If the error persists, replace the stapler/stacker alignment assembly.
  • Code: 13.84.FF
  • Display: 13.84.FF Jam in upper bin
  • Description: Exit initialization jam. At power on, paper was detected to be present on the exit sensor (SR2103).
  • Remedy: 1. Remove all paper from the stacker bin area. 2. Open the upper left door. 3. Remove all paper found. 4. Lower the stacker bin if it is in up position, and then close the upper left door. 5. If the error persists, replace the stapler/stacker alignment assembly.
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
Home
New Register Forgot Password?
Send message to us