Description: The product has experienced an error in the scanner sub-assembly area.
Remedy: Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on.
Code: 49
Display: 49 Error
Description: The product has experienced an internal embedded software error.
Remedy: Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize.
Code: 50.x
Display: 50.x Fuser Error
Description: The product has experienced an internal hardware error.
Remedy: 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. If a surge protector is being used, remove it. Plug the product directly into the wall socket. 3. Turn on the power and wait for the product to initialize.
Code: 52
Display: 52 Scanner Error
Description: The product has experienced an internal hardware error.
Remedy: Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on.
Code: 55.4
Display: 55.4 Error
Description: The product has experienced an engine communication timeout error.
Remedy: Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on.
Code: 79
Display: 79 Error
Description: The product has experienced an internal firmware error.
Remedy: Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on.