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HP LaserJet Enterprise 700 M775 color MFP

Error Codes List page 61

  • Code: 99.09.60
  • Display: 99.09.60 Unsupported disk
  • Description: Preboot menu error. The hard disk currently installed is not recognized or supported by the product.
  • Remedy: Install the correct hard disk for this product.
  • Code: 99.09.61
  • Display: 99.09.61 Unsupported disk
  • Description: Preboot menu error. The installed disk is installed in a product configured for a encrypted hard disk.
  • Remedy: Open the Preboot menu, and then select Lock Disk to lock the disk.
  • Code: 99.09.62
  • Display: 99.09.62 Unknown disk
  • Description: Preboot menu error. The installed disk was previously locked in another product.
  • Remedy: Install a new disk or use the Preboot menu to unlock this disk. If the disk is to be reused in a different product, execute the Clean Disk procedure from the Preboot menu, and then reload firmware and lock the disk.
  • Code: 99.09.63
  • Display: 99.09.63 Incorrect disk
  • Description: A new or blank disk has been installed in a device which previously had an encrypted disk.
  • Remedy: Follow the procedure to load firmware on a new hard disk, and then lock it to this product.
  • Code: 99.09.64
  • Display: 99.09.64 Disk malfunction
  • Description: A fatal hard disk failure has occurred.
  • Remedy: Replace the hard disk drive.
  • Code: 99.09.65
  • Display: 99.09.65 Disk data error
  • Description: Disk data corruption has occurred.
  • Remedy: Execute the Clean Disk procedure from the Preboot menu, and then resend the RFU.
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