Remedy: 1. Remove, and then reinstall the indicated print cartridge. 2. If the error reappears, turn the power off, and then on. 3. Check the cartridge e-label. If it is damaged, replace the cartridge. 4. If the error persists, replace the indicated print cartridge.
Code: 10.00.10
Display: 10.0X.Y0 Supply memory error
Description: E-label missing
Black print cartridge
Remedy: 1. Remove, and then reinstall the indicated print cartridge. 2. If the error reappears, turn the power off, and then on. 3. Check the cartridge e-label. If it is damaged, replace the cartridge. 4. If the error persists, replace the indicated print cartridge.
Code: 10.00.15
Display: 10.YY.15 Install <supply>
Description: The indicated supply has been removed or installed incorrectly.
Black print cartridge
Remedy: Replace or install the indicated supply.
Code: 10.00.25
Display: 10.YY.25 Wrong cartridge in <color> slot
Description: The indicated cartridge is installed in the wrong position.
Black print cartridge
Remedy: Install the indicated cartridge in the correct position. From left to right, the correct cartridge
Code: 10.00.34
Display: 10.XX.34 Used supply in user sch
Description: The indicated cartridge is used.
Black print cartridge
Remedy: Make sure this is a genuine HP supply.
Code: 10.00.35
Display: 10.YY.35 Incompatible <supply>
Description: The indicated cartridge is not compatible with this product.
Black print cartridge
Remedy: Install a supply that is designed for this product.