Description: More than one genuine HP print cartridge has been installed.
Black print cartridge
Remedy: No action necessary.
Code: 10.00.41
Display: 10.XX.41 Unsupported supply in use
Description: The indicated print cartridge is for a different product.
Black print cartridge
Remedy: Remove the indicated print cartridge, and then install the correct cartridge for this product.
Code: 10.00.70
Display: 10.XX.70 Printing past very low
Description: The product indicates when one of the consumables is very low. The actual remaining consumable life might vary. You do not need to replace the consumable at this time unless print quality is no longer acceptable.
Black print cartridge
Remedy: If print quality is no longer acceptable, replace the indicated print cartridge or fuser kit.
Code: 10.01.00
Display: 10.0X.Y0 Supply memory error
Description: Memory error
Cyan print cartridge
Remedy: 1. Remove, and then reinstall the indicated print cartridge. 2. If the error reappears, turn the power off, and then on. 3. Check the cartridge e-label. If it is damaged, replace the cartridge. 4. If the error persists, replace the indicated print cartridge.
Code: 10.01.10
Display: 10.0X.Y0 Supply memory error
Description: E-label missing
Cyan print cartridge
Remedy: 1. Remove, and then reinstall the indicated print cartridge. 2. If the error reappears, turn the power off, and then on. 3. Check the cartridge e-label. If it is damaged, replace the cartridge. 4. If the error persists, replace the indicated print cartridge.
Code: 10.01.15
Display: 10.YY.15 Install <supply>
Description: The indicated supply has been removed or installed incorrectly.
Cyan print cartridge