Description: End of roll detected on the Rewinder. The printer has reached an end of roll condition. Media moving, but input spindle not rotating
Remedy: • If the roll is not finished, unload the paper and load it again. • Load a new roll of media. • Check the media is not slipping on the spindle.
Code: 79:03
Description: Generic firmware error I
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Printer has the latest firmware version, if not, update the firmware to the latest version.
Code: 79:04
Description: Generic firmware error II
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Printer has the latest Firmware version, if not, update the firmware to the latest version. • Try using different selections in the RIP to print the image. • For more detailed information on troubleshooting the 79:04 system error refer to ËPage 65.
Code: 81:01
Description: Problem with the Media Drive. Paper servo shutdown.
Remedy: • If the media is nearing the end of the roll, check the remaining media is not strongly glued to the media core. • Open the Window, observing all safety procedures check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. • Check the performance of the rewinder system as it may also cause a servo shutdown. • Perform the Drive Roller service test. • If the error continues, replace the Media Axis Motor .
Code: 81:03
Description: Problem with setting the encoder position. It was impossible to correctly stop the servo before setting the encoder position.
Remedy: • Open the Window observing all safety procedures and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. • Perform the Substrate Path service test . • Replace the Media-Axis Motor .
Code: 82:01
Description: Media jam in the platen. Media jam detected in the Print Platen area.
Remedy: • Open the window observing all safety procedures and clear the Print Platen of any obstruction. Check especially around the area of the media jam sensor, on the left end of the platen. • Check the cable from the Media Jam Sensor is connected and not damaged. • Check the reflector assembly on the side of the Carriage is not dirty or damaged. If it is dirty clean it, if it is damaged replace the Media Jam Sensor and reflector.