PrintCopy.info service

HP DesignJet 5500

Error Codes List page 7

  • Code: 0C1001
  • Description: Primer Shutdown Error.
  • Remedy: • Check that the Primer Stepper-Motor Cable is NOT broken or damaged and that the Primer Arm moves freely from side to side. • Replace the Service Station  • If the Error Code continues, replace the Main PCA  WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.
  • Code: 0D0000
  • Description: No Media Profiles Available.
  • Remedy: • Download a media profile for the ink type being used.
  • Code: 0D0002
  • Description: Insufficient Memory to Initialize HPGL2/RTL.
  • Remedy: • The minimum memory required is 96 Mbytes so verify memory installed on the printer using the Statistics menu (refer to the User’s Guide).
  • Code: 0FXXXX
  • Description: A Firmware Error has occurred.
  • Remedy: • Power OFF and ON using the Printer Power Switch. • Report the error to the HP Response Center or the nearest HP Support Office. Have the following information ready: • Model and Serial Number of the printer. • Which firmware revision the printer is using (displayed during Printer initialization when powering ON). • The complete error number. • The Service Configuration Print if possible  • The Current configuration sheet. • Which software application the customer is using (name, version, etc.).
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
Home
New Register Forgot Password?
Send message to us