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HP DesignJet 5000

Error Codes List page 1

  • Code: 010023
  • Description: EEROM Test failure.
  • Remedy: • Replace the Main PCA  NOTE After replacing the Main PCA, make sure you perform the Backup EEROM , making sure that you select "Main PCA" when prompted.
  • Code: 01002D
  • Description: The Main PCA cannot communicate with the Carriage.
  • Remedy: • Check the Trailing Cable is connected correctly. • Replace the Trailing Cable  • Replace the Carriage Assembly 
  • Code: 010040
  • Description: Error in Paper-axis Encoder quadrature.
  • Remedy: • Check that the Paper-Axis Motor cable is NOT broken or damaged. • Check that the Paper-Axis Motor cable is correctly connected. • Replace the Paper-Axis Motor  • If the Error Code continues, replace the the Main PCA Ë Page 8- 77. WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.
  • Code: 010041
  • Description: Error in Scan-axis Encoder quadrature.
  • Remedy: • Check that the Encoder Strip is NOT broken or damaged. • Replace the Encoder Strip  • Replace the Carriage Assembly  • If the Error Code continues, replace the Main PCA  WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.
  • Code: 010042
  • Description: Error in Service Station-axis Encoder quadrature.
  • Remedy: • Check that the Service Station Encoder-Cable is NOT broken or damaged. • Check that the Service Station Encoder-Cable is correctly connected. • Replace the Service Station  • If the Error Code continues, replace the Main PCA  WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.
  • Code: 010090
  • Description: Error in Paper-axis Motor Encoder
  • Remedy: • Check that the Paper-Axis Motor cable is NOT broken or damaged. • Check that the Paper-Axis Motor cable is correctly connected. • Replace the Paper-Axis Motor  • If the Error Code continues, replace the Main PCA  WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.
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