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HP DesignJet 4000

Error Codes List page 2

  • Code: 03:10
  • Description: Problem with the Power Supply Unit.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Perform the Electronics Modules Test to troubleshoot the problem further. • If the System Error continues, replace the Power Supply Unit.
  • Code: 05.1:10
  • Description: CPU Fan is stopped or burnt.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Replace the CPU Fan. • If the System Error continues, replace the Main PCA. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.
  • Code: 05.3:10
  • Description: Main memory size failure.
  • Remedy: • Check that at least 256 megabytes of memory is installed in the Printer. • Check that the Memory Module is installed correctly. • Try installing the Memory Module in the other Memory slot and check if the System Error appears. • If the System Error reappears, replace the Memory Module. • If the System Error does NOT reappear, then the original slot could be faulty. In this case, replace the Main PCA.
  • Code: 06:03
  • Description: NVM file has bad CRC.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • If the System Error continues, replace the Hard Disk Drive.
  • Code: 06:10
  • Description: Main NVM failure - not detected, read/write failed or readback error.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • If the System Error continues, replace the Hard Disk Drive.
  • Code: 07:10
  • Description: 07:10
  • Remedy: • Replace the Interconnect PCA. • If the System Error continues, replace the Gamut PCI PCA. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.
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