PrintCopy.info service

HP DesignJet 4000

Error Codes List page 1

  • Code: 01.0:03
  • Description: Error impact I2C channel.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • If the System Error continues, replace the Gamut PCI PCA.
  • Code: 01.0:10
  • Description: Problem with the Gamut PCI PCA.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Replace the Gamut PCI PCA. • If the System Error continues, replace the Main PCA. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.
  • Code: 01.1:10
  • Description: Problem with the PrintMech PCA.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the cables between the PrintMech PCA and the Gamut PCI PCA are not damaged and are correctly connected. • Replace the PrintMech PCA. • If the System Error continues, replace the Gamut PCI PCA. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.
  • Code: 01.2:10
  • Description: ISS PCA faulty - Humidity sensor out of scale or NVM backup failure.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • If the System Error continues, replace the Ink Supply Tubes and Trailing Cable.
  • Code: 02.1:10
  • Description: Problem with the Carriage PCA.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Trailing Cable is not damaged. • Check that the Trailing Cable is correctly connected to the Carriage PCA, Interconnect PCA and to the Gamut PCI PCA. • Replace the Carriage PCA. • If the System Error continues, replace the Gamut PCI PCA. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.
  • Code: 02:10
  • Description: Encoder seems to be wrong.
  • Remedy: • Check that the Carriage Stopper is correctly installed (Refer to Carriage Disassembly Instructions, Step 16.). • Replace the Carriage Assembly. • If the System Error continues, replace the Encoder Strip and Encoder Sensor. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
Home
New Register Forgot Password?
Send message to us